Engineering Manager
The Engineering Manager is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and / or Assistant, the engineer will assume the administrative, financial and operating aspects of the hotel for the Engineering department.
Responsibilities include :
- Assisting in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
- Ensuring that the hotel is in compliance with all local, state and federal laws.
- Ensuring that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
- Supervising the Engineers and ensuring they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
- Actively participating in energy conservation programs per Highgate Hotel's standards.
- Reviewing all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
- Ensuring compliance with the Americans with Disabilities Act (ADA).
- Assisting with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
- Assisting in developing and controlling wage / salary, other expenses and energy budgets per Highgate Hotel's financial standards.
- Assisting in developing financial forecasts and actively participating in monthly profit / loss review meetings.
- Assisting as necessary with special projects and renovations.
- Repairing and programming hotel electronic lock system.
- Assisting in scheduling preventive maintenance tasks.
Qualifications include :
High School diploma or equivalent and / or experience in a hotel or a related field required.At least three years progressive experience in a hotel or related field preferred.Trade school and / or College course work in related field preferred.Previous supervisory skills required.Flexible and long hours sometimes required.Heavy work - Exerting in excess of 100 pounds of force occasionally, and / or in excess of 50 pounds of force frequently and / or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.Maintain a warm and friendly demeanor at all times.Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.Must be able to multitask and prioritize departmental functions to meet deadlines.Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.Attend all hotel required meetings and trainings.Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.Must be able to cross-train in other hotel related areas.Must be able to maintain confidentiality of information.Must be able to show initiative, including anticipating guest or operational needsPerform other duties as requested by management.