Talent.com
serp_jobs.error_messages.no_longer_accepting
Fraud Investigations Associate

Fraud Investigations Associate

Minnwest BankWaseca, Minnesota, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Locations available : Eagan (preferred), Ortonville, or Waseca

About Minnwest : Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values :

  • The customer is the first priority.
  • We will keep all of the commitments we make.
  • We are the people who get things done.
  • We will work together as a team.

Job Summary : Fraud Investigations Associates are responsible for assisting in the monitoring of and the investigation with customers pertaining to fraudulent activity, providing Minnwest Bank customers with a professional and courteous knockout experience when dealing with suspicious activity. Fraud Associates execute required actions to resolve customer issues and ensure risk mitigation, working to recover losses and

maintain adequate controls. Must be professional, welcoming, and responsible through all communication channels.

Duties and Responsibilities (including but not limited to) :

  • Monitor and track daily systems for suspicious activity
  • Contact customers directly to ascertain validity of activity and gather relevant information
  • Execute appropriate actions in bank systems. Actions may include, but are not limited to, completing required documentation for ACH / Wire Transfer and Check transactions with customers and third parties, working through fraud cases, changing status of debit cards or ordering new debit cards, and restricting online activity.
  • Assist in monitoring of fraud reports, daily core system activity logs, internet banking and exception reports.
  • Utilize necessary security procedures to properly identify customers
  • Complete customer correspondence and all follow-up in a timely manner
  • Perform other duties as assigned and backup duties as needed
  • Minimum Requirements :

  • High school diploma
  • 3+ years of customer service experience
  • 1 - 2 years of banking experience (fraud, internal audit or risk and compliance areas strongly preferred)
  • Skilled in use of Microsoft Office suite products - Excel, Word, PowerPoint, etc.
  • Preferred Qualifications :

  • Working knowledge of bank operation processes
  • Knowledge of FiServ Premier application
  • Knowledge of or experience with UCC regulation and Regulation E
  • Schedule : Monday - Friday : 9 : 00 a.m. - 5 : 30 p.m.

    Workplace Environment :

  • Requires face-to-face interaction and coordination of work with other employees and departments, and in-person interaction.
  • Working at a computer and utilizing a telephone
  • Occasionally lifting up to 50lbs
  • May involve traveling for training or meetings
  • Pay Range : $24.80 - $30.15 hourly

    The pay range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.

    Minnwest Benefits : In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including :

  • Comprehensive Medical, Vision and Dental Insurance
  • Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
  • Paid Holidays and Competitive Paid Vacation Days
  • Paid Parental Leave
  • Short- and Long-Term Disability
  • Life, Critical Illness, and Accidental Insurance
  • Tuition Reimbursement and Career Development Opportunities
  • Employee Assistance Program (EAP)
  • Paid Time Off to volunteer in your community
  • Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
  • All benefits are subject to eligibility requirements.

    A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission of your offer of employment.

    EEO : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    serp_jobs.job_alerts.create_a_job

    Associate • Waseca, Minnesota, United States

    Job_description.internal_linking.related_jobs
    Retail Sales Associate

    Retail Sales Associate

    Best BuyUSA, Minnesota, Mankato
    serp_jobs.job_card.full_time +1
    As a Retail Sales Associate, you'll be the face of Best Buy for customers who visits our stores.We'll train you with the skills and knowledge you need to confidently recommend the right tech produc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Associate

    Sales Associate

    Tradehome ShoesMankato, MN, United States
    serp_jobs.job_card.full_time +1
    Are you looking for a job that provides variety, flexible hours, and pay that rewards those who go above and beyond? Do you want to get paid to learn valuable new skills? Are you ready to turn your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Hiring Now - Work from Home - No Experience

    Hiring Now - Work from Home - No Experience

    OCPAFreeborn, Minnesota, us
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Project Manager

    Project Manager

    APX Construction Group LLCMadison Lake, MN, United States
    serp_jobs.job_card.full_time
    At APX Construction Group, were more than just a construction company.Together, we are redefining the construction industry, and we want you to join our team! Heres what you can expect when you joi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Member Relationship Builder / Loan Officer

    Member Relationship Builder / Loan Officer

    HomeTown Credit UnionOwatonna, MN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    MEMBER RELATIONSHIP BUILDER / LOAN OFFICER.Hours : Monday-Friday 8 : 30am - 5 : 00pm | Rotating Saturday's 9 : 00am - 1 : 00pm. Join HomeTown Credit Union as a Full-Time.Bridge Street Branch Office in Owaton...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Account Specialist : Employee Benefits

    Account Specialist : Employee Benefits

    First MainStreet Insurance, L.C.Madison Lake, Minnesota, US
    serp_jobs.job_card.permanent
    POSITION TITLE : Account Specialist - Employee Benefits.REPORTS TO : Operations Department.EEO CLASSIFICATION : Professionals. Making sure you fit the guidelines as an applicant for this role is essent...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Online Survey Taker. Earn up to $25 per survey. - Remote

    Online Survey Taker. Earn up to $25 per survey. - Remote

    Earn HausJanesville, Minnesota, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Sales Associate

    Sales Associate

    TorridMankato (Rivers Hills Mall), MN, US
    serp_jobs.job_card.part_time
    At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    MLS - Baylor shift, Overnights

    MLS - Baylor shift, Overnights

    Rivers Edge HospitalSaint Peter, MN, US
    serp_jobs.job_card.full_time
    MLS - Baylor shift, Overnights.N SUNRISE DR, USA, Saint Peter, MN, 56082.Perform diagnostic laboratory procedures that provide timely and accurate test results for providers use in appropriately di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Licensed Mental Health Professional

    Licensed Mental Health Professional

    COMPASSIONATE COUNSELING SERVIWaseca, MN, US
    serp_jobs.job_card.full_time
    Seeking licensed mental health professional as the LMFT, LICSW, LPCC, that can provide mental health professional counseling to adults and children. Seeking a individual who enjoys working with chil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Leadership Development Associate

    Leadership Development Associate

    Minnesota Insurance CareersBlue Earth, MN, US
    serp_jobs.job_card.full_time
    Join Minnesota Insurance Careers as a Leadership Development Associate in , Blue Earth MN Where positivity and growth are at the forefront of everything we do. This is a unique opportunity to start ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Service Team

    Service Team

    Panda Restaurant GroupOwatonna, MN, US
    serp_jobs.job_card.full_time
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Health Information Services Manager

    Health Information Services Manager

    United Hospital DistrictBlue Earth, MN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Manager of Health Information Management (HIM) Operations oversees the HIM Department's operations and staff.This position is responsible to plan, develop, implement, evaluate and manage the ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Production Associate I

    Production Associate I

    Medline Industries - Transportation & OperationsNorth Mankato, MN, US
    serp_jobs.job_card.full_time
    Job Summary Who We Are : Medline is the largest privately held manufacturer and distributor of medical supplies.Every hour of every day, healthcare professionals across the globe rely on Medline to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Behavioral Health Youth Counselor

    Behavioral Health Youth Counselor

    Leo A. Hoffmann Center, IncSaint Peter, MN, US
    serp_jobs.job_card.full_time +1
    The role is hands-on and focused on providing day-to-day support, structure, and guidance in a therapeutic setting in our Psychiatric Residential Treatment Facility. The role is ideal for someone pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Mortgage Originator

    Mortgage Originator

    HomeTown Credit UnionOwatonna, MN, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join HomeTown Credit Union as a.Owatonna, MN, where every day presents an opportunity to connect with the community and make a significant impact in people's lives. This role is ideal for outgoing a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ MaxxFaribault, MN, United States
    serp_jobs.job_card.full_time
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    MLT - Baylor shift, overnights

    MLT - Baylor shift, overnights

    Rivers Edge HospitalSaint Peter, MN, US
    serp_jobs.job_card.full_time
    MLT - Baylor shift, overnights.N SUNRISE DR, USA, Saint Peter, MN, 56082.Perform diagnostic laboratory procedures that provide timely and accurate test results for providers use in appropriately di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Youth Counselor

    Youth Counselor

    Leo A. Hoffmann Center, IncSaint Peter, MN, US
    serp_jobs.job_card.full_time +1
    The role is ideal for someone passionate about making a positive impact in the lives of troubled youth and who has the emotional maturity to work in a challenging yet rewarding setting.The opportun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SILS Mentor (Full-Time)

    SILS Mentor (Full-Time)

    American Baptist Homes of the MidwestAlbert Lea, MN, United States
    serp_jobs.job_card.full_time
    Begin a rewarding careerjoin Crest Services as a SILS Mentor where your commitment and compassion will directly impact the lives of others!. Founded by American Baptist Homes of the Midwest in 1974,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days