Zscaler Engineer - Immediate Contract Opportunity!!

Job Description

Job Description

Engineer – Zscaler (Temporary Role)

Position Summary

We are seeking an experienced Security Operations Architect / Engineer with deep expertise in Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to join our team on a temporary basis. This hybrid role requires both architectural-level knowledge and hands-on engineering skills to address complex Zscaler onboarding challenges. The successful candidate will work directly with IT and business teams to resolve access issues, optimize configurations, and ensure a seamless user experience as the organization expands its Zscaler adoption. This is a contract role designed for an expert who can step in immediately, troubleshoot complex problems, and provide both long-term architectural guidance and short-term technical solutions.

Key Responsibilities

• Act as the subject matter expert for Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) during onboarding and rollout phases.
• Troubleshoot and resolve complex onboarding issues including authentication, policy enforcement, client connector deployment, and connectivity challenges.
• Design and implement Zscaler configurations and integrations with identity (Azure AD, SAML, MFA) and endpoint management solutions (Intune, JAMF).
• Provide architectural recommendations and best practices for Zscaler deployments, while also implementing technical changes directly in the platform.
• Collaborate with Infrastructure, Security Operations, and End User Compute teams to ensure smooth user adoption and minimal business disruption.
• Perform detailed root cause analysis of recurring Zscaler-related incidents and implement sustainable solutions.
• Develop and maintain documentation of Zscaler configurations, onboarding processes, and troubleshooting playbooks.
• Advise leadership and project teams on Zero Trust principles and Zscaler’s role in the enterprise security strategy.
• Provide knowledge transfer and mentoring to internal engineering and support staff.

Required Qualifications

Preferred Qualifications