Talent.com
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsHenderson, Nevada, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager, Contact Center Operations to lead and optimize performance within their insurance operations team.

Key Responsibilities

Build and sustain a high-performance culture through goal setting and accountability

Coach and develop agents to enhance performance and address underperformance

Oversee daily operations of sales and service teams while aligning with strategic goals

Required Qualifications

2+ years of experience managing a team of inbound contact center agents in a high-volume environment

Proven ability to manage through team leads and hold them accountable for performance

Experience using data to diagnose issues and implement operational changes

Track record of driving performance by managing inputs effectively

Comfort working across onshore and offshore teams in a tech-forward environment

serp_jobs.job_alerts.create_a_job

Contact Center Manager • Henderson, Nevada, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
DoorDash Shopper - Receive 100% of Customer Tips

DoorDash Shopper - Receive 100% of Customer Tips

DoorDashJean, NV, United States
serp_jobs.job_card.full_time +1
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
  • serp_jobs.job_card.promoted
Data Center Architect

Data Center Architect

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Data Center Architect to lead the design and evolution of software for modern data center operations. Key Responsibilities Architect end-to-end software solutions for da...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Operations Manager

Contact Center Operations Manager

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Contact Center Operations to lead and optimize performance within their insurance operations team. Key Responsibilities Build and sustain a high-performance cul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel CT Tech - $2,620 to $2,928 per week in Hackensack, CT

Travel CT Tech - $2,620 to $2,928 per week in Hackensack, CT

AlliedTravelCareersHackensack, CT, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with Prime Time Healthcare to find a qualified CT Tech in Hackensack, Connecticut!.Now Hiring : Allied Healthcare CT - Hackensack, NJ. Contact us for Pay Information.Ac...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Technical Operations Manager, Third-Party Data Centers

Technical Operations Manager, Third-Party Data Centers

GoogleLas Vegas, NV, US
serp_jobs.job_card.full_time
Technical Operations Manager, Third-Party Data Centers.At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our space...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Contact Center Representative

Contact Center Representative

One Nevada Credit UnionLas Vegas, NV, United States
serp_jobs.job_card.full_time
Looking for a career opportunity in banking? At One Nevada Credit Union, employees matter and we could have the perfect opportunity for you! Our employees play a huge role in our continued succes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Strategic Operations Associate

Strategic Operations Associate

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Operations Associate.Key Responsibilities Manage high-priority initiatives, including structuring problems and ensuring follow-through Provide strategic supp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Remote Call Center Specialist

Remote Call Center Specialist

VirtualVocationsHenderson, Nevada, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Resolution Center - Remote Call Center Specialist.Key Responsibilities Handles a high volume of inbound and outbound calls, addressing routine inquiries and problems fr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Delivery Manager

Client Delivery Manager

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Client Delivery Manager.Key Responsibilities Oversee and drive large, high-impact projects from initiation to completion, ensuring alignment with client and business ob...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Clinical Operations Manager

Clinical Operations Manager

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Line Manager to oversee the execution of clinical trials and manage clinical study teams.Key Responsibilities Lead the operational planning and execution of clinical tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Operations Manager

Customer Operations Manager

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Assistant Center Manager

Assistant Center Manager

CSLLas Vegas, NV, US
serp_jobs.job_card.full_time
Reporting to Center Manager - In the absence of the center manager, you will have ultimate responsibility of entire center operations, including production, quality compliance, finance, HR and IT.E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager - US Remote.Key Responsibilities Deliver outstanding customer support across all products and services in the USA and Canada Manage onboarding, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Post Sales Revenue Operations Manager

Post Sales Revenue Operations Manager

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a RevOps Manager focusing on post-sales operations.Key Responsibilities Implement post-sales strategy, processes, and procedures to enhance customer experience Own and m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Business Operations Associate

Business Operations Associate

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Business Operations Associate to support clinical and operational projects in a healthcare startup. Key Responsibilities Lead clinical and operational projects to improv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Contact Center Representative

Contact Center Representative

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Contact Center Representative II (Remote).Key Responsibilities Manage incoming customer calls, diagnose issues, and provide timely resolutions Demonstrate empathy and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Regional Client Success Lead

Regional Client Success Lead

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Regional Client Success Lead to manage client relationships and drive client success strategies. Key Responsibilities Develop and maintain strong client relationships to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations to lead their inbound virtual contact center.Key Responsibilities Build and maintain a high-performance culture by setting clear goa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Operations Specialist

Operations Specialist

VirtualVocationsHenderson, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for an Operations Specialist focusing on Non-ACAT Transfers.Key Responsibilities : Assist members with the non-ACAT transfer process, providing clear guidance and support Com...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations

Senior Manager, Contact Center Operations

VirtualVocationsLas Vegas, Nevada, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture through goal setting and accountability Enhance agent perfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days