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Brokerage Carrier Sales Manager
Brokerage Carrier Sales ManagerVenture Logistics, LLC • Grand Rapids, MI, US
Brokerage Carrier Sales Manager

Brokerage Carrier Sales Manager

Venture Logistics, LLC • Grand Rapids, MI, US
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Overview

LOGISTICS FOR THE INDUSTRIOUS

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we'd like to meet you.

Position Summary

The Brokerage Carrier Sales Manager leads the carrier sales team in sourcing, developing, and managing carrier relationships to support freight brokerage operations. This role drives strategic procurement initiatives, ensures efficient load coverage, and supports company goals related to margin and service. The manager also coaches and mentors team members, leveraging analytics and process improvements to optimize performance and carrier engagement.

Responsibilities

ESSENTIAL JOB FUNCTIONS FOR THIS POSITION :

  • Oversee daily operations of the carrier sales team, ensuring timely and efficient freight booking
  • Develop and implement strategic carrier procurement plans to meet capacity and margin targets
  • Monitor and analyze key performance indicators (KPIs) related to load coverage, carrier utilization, cost control, and team productivity
  • Build and maintain strong relationships with key carriers, negotiating competitive rates and service expectations
  • Collaborate cross-functionally to support operational efficiency and customer satisfaction
  • Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
  • Encourage constructive dialogue for the team, even during periods of change or challenge
  • Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements
  • Maintains accurate and timely documentation of employee interactions in accordance with HR policy
  • Support pricing strategy and market insights to improve competitiveness and margin performance

Other Significant Job Functions Include

  • Recruit, train, and mentor carrier sales representatives, providing feedback and performance development
  • Promote use of digital tools and platforms (e.g., TMS, AI-based freight matching) to increase efficiency
  • Assist in resolving escalated service or carrier compliance issues in a timely and professional manner
  • Support pricing strategy and market insights to improve competitiveness and margin performance

    • Qualifications

  • High school diploma or GED required; bachelor's degree preferred
  • Minimum of 4 years of experience in transportation brokerage, including at least 2 years in a leadership or carrier sales role

    • Preferred Qualifications

  • In-depth knowledge of the freight brokerage industry, carrier networks, and market dynamics
  • Experience with TMS platforms and digital freight matching technologies
  • Proven ability to lead and develop high-performing teams in a fast-paced environment

    • Required Skills

  • Strong communication, negotiation, and relationship-building abilities
  • Ability to manage multiple priorities in a high-pressure, fast-paced setting
  • High level of ownership and accountability throughout the shipping lifecycle
  • Strong attention to detail with a focus on process optimization and customer experience

    • Other Information

  • The essential job functions and major job functions are not intended to be an all-inclusive list of the job functions that an individual will be required or expected to perform.
  • Position Descriptions may be changed or revised by the Company from time to time at its sole discretion.

    • Benefits

  • Competitive pay
  • Opportunity for career advancement
  • Generous vacation / paid time off
  • Paid holidays
  • 401K with company match from day 1
  • Medical, dental, vision
  • Basic and supplemental life insurance

    • This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee's employment relationship with the Company is at-will.

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    Carrier Sales Manager • Grand Rapids, MI, US