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Bilingual Cashier

Bilingual Cashier

Family First HealthYork, PA, US
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Bilingual Cashier Position

Family First Health is seeking a Bilingual Cashier for our new pharmacy at our George Street, York location. Candidates should be computer proficient and have the ability to learn medical / pharmacy terminology. As a Bilingual Cashier at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.

This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy medical services and care. The Bilingual Cashier position will play a large role in that. If this sounds like a good fit, we would love to hear from you.

Essential Duties And Responsibilities

  • Receives payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issues receipts, refunds, credits, or change due to customers.
  • Greets customers entering establishments.
  • Maintains clean and orderly checkout areas.
  • Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
  • Handles customer concerns and complaints professionally and courteously, engaging leadership as needed.
  • Answers customers' questions and provides information on procedures or policies.
  • Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchanges money, credit, and makes change for customers.
  • Reconciles 3rd party payment and accounts.
  • Works with the billing department to balance account(s).
  • Receives written prescription or refill requests and verifies the information is complete and accurate.
  • Answers telephones and responds to questions or requests.
  • Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
  • Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
  • Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
  • Assists in training new employees, as needed.

Knowledge / Skills / Abilities

  • High School Diploma or GED, or any equivalent combination of training and experience.
  • Bilingual (English / Spanish) preferred.
  • Previous experience as a pharmacy cashier preferred.
  • Ability to manage cash transactions accurately and efficiently, including processing payments, giving change, and ensuring correct cash drawer balances.
  • Ability to quickly grasp and adapt to new procedures, technologies, and company policies.
  • Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functions.
  • Excellent customer service skills & phone etiquette.
  • Ability to critically think which means the ability to think clearly and rationally about what to do or what to believe; understand logical connections between ideas; and identify, construct, and evaluate arguments.
  • Ability to work independently and within a multidisciplinary team.
  • Ability to work in, and respond appropriately to a demanding environment and multitask effectively.
  • Ability to appropriately handle sensitive and confidential information.
  • Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
  • Ability to work efficiently and accurately with strong attention to detail.
  • Ability to establish and maintain effective working relationships with patients, employees, volunteers, and the public.
  • Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks.
  • Ability to adhere to all Family First Health's policies, processes, and procedures, including Code of Conduct.
  • Ability to articulate and advocate Family First Health's mission and values.
  • Employee Benefits

  • 3 Weeks of Accrued Paid Vacation accrued per year
  • 9 Days Accrued Paid Sick Leave Time accrued per year
  • 4 Personal Days provided per calendar year
  • No Late Evenings or Weekend Hours
  • Paid Time Off on Holidays
  • Health, Dental, & Vision Insurance Plans
  • Short / Long Term Disability and Life Insurance
  • 403(b) Retirement Plan
  • Tuition Reimbursement Opportunities
  • Attention to work-life balance
  • Opportunity for growth and advancement
  • And More!
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