L1 Associate Technical Support Specialist
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About the Role
Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with Customers, increase in-store productivity and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you!
Location
The role will be located at our Tampa HQ.
In This Role, You Will
We Are Looking For Someone Who Has
Additional Skills and Educational Background
Core Values
Why Mad Mobile?
Mad Mobile is the #38 fastest-growing company in Florida and #9 on the Tampa BayTimes Top 100 Workplace List. We're proud of our culture and promote diversity and a healthy work-life balance.
Benefits
100% company-paid benefits for medical, dental, and vision sound for our employees who choose our HDHP plan. Want to add your family? No problem we've got you covered at a highly discounted rate. We cover 90% of the family plan costs and we'll even start you off right by giving you a $1000 (prorated based on start date) for your HSA. We also have a very robust "buy-up" plan that is 60% covered by Mad Mobile. Not to mention our 401(k) and matching contribution (up to 6%, fully vested on day one ).
EEOC Statement
Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
Recruitment Policy
Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.
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Technical Support Specialist • Tampa, FL, US