Talent.com
Patient Service Representative

Patient Service Representative

Premier Orthopaedics & Sports MedicineExton, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Patient Service Representative

Philadelphia Hand to Shoulder Center is looking for a Patient Service Representative to work at our Exton, PA office. At Philadelphia Hand to Shoulder Center, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following :

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24 / 7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

ESSENTIAL FUNCTIONS

  • Promptly greets and acknowledges patients. Informs Radiologists of patient's arrival.
  • Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.
  • Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.
  • Obtains accurate and complete demographic and insurance information from patients and collects required financial contract / consent form(s), as well as reviews patients and guarantors' information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and / or referrals are attached to patient appointments for that date of service.
  • Identifies and collects co-payments, co-insurances, and past-due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance / benefits questions to the Practice Billing Department.
  • Evaluates patient financial status and establishes payment plans as needed based upon authority levels.
  • Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and / or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new or updated patient information into the EMR system (including but not limited to photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.
  • Maintains general knowledge of insurance plans accepted by Premier.
  • Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.
  • Communicates with patients in the lobby if physician or provider is running behind schedule.
  • Reviews and prepares charts for the following day according to the practice schedule.
  • Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.
  • Protects patients' rights by maintaining the confidentiality of personal and financial information; maintains patient confidentiality consistent with HIPAA requirements.
  • Maintains a clean and organized front office workspace.
  • Follows established Front Office SOPs.
  • Follows all practice / site-specific protocols pertaining to this job description.
  • Other duties as assigned.

    • EDUCATION

  • High school diploma / GED or equivalent working knowledge experience preferred.

    • EXPERIENCE

  • Minimum of one-two years of patient registration / front office experience in a medical or healthcare setting.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.
  • Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.
  • Previous experience in collecting money is preferred.

    • KNOWLEDGE

  • Knowledge of insurance rules and regulations including eligibility and referral requirements.
  • Able to verify the eligibility of each payer, per patient according to defined parameters.
  • Knowledge of medical terminology and HIPAA Guidelines.
  • Knowledge of computer systems.
  • Knowledge of safety requirements within the department

    • SKILLS

  • Skill in customer service.
  • Skill in communicating effectively with physicians, staff, and the public.
  • Skill in establishing good working relationships with both internal and external stakeholders.

    • ABILITIES

  • Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.
  • Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.
  • Ability to demonstrate empathy, concern, good listening skills, and compassion for all patients.
    • serp_jobs.job_alerts.create_a_job

    Patient Service Representative • Exton, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    Main Line HealthWynnewood, PA, United States
    serp_jobs.job_card.full_time +1
    Could you be our next Patient Services Rep for The Lankenau Heart Group in Wynnewood, PA?.Why work as a Patient Services Rep with Main Line Health?. Be an Integral Member of our Organization! As a P...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    Chord Specialty Dental PartnersMalvern, PA, US
    serp_jobs.job_card.full_time
    Children's Dental Surgery is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients. As a Patient Services Representative,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Main Line HealthBroomall, PA, US
    serp_jobs.job_card.part_time
    Patient Service Representative.Could you be our next Patient Service Representative within Main Line Health Care's Primary and Specialty locations across Delaware County? Why work as a Patient Serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Premier Orthopaedics & Sports MedicineKing Of Prussia, PA, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    HOPCo | Healthcare Outcomes Performance CompanyWest Chester, PA, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Title : Patient Service Representative.Schedule : 7 : 00am-3 : 30pm (Opener), 8 : 00am-4 : 30pm (Closer). About Us : Premier is a leading orthopedic practice committed to diagnos...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    PRISM Vision GroupLafayette Hill, PA, US
    serp_jobs.job_card.full_time
    Patient Services Representative.The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative - Care Network Springfield

    Patient Service Representative - Care Network Springfield

    Children's Hospital of PhiladelphiaSpringfield, PA, US
    serp_jobs.job_card.full_time +1
    Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives.Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Patient Service Representative

    Patient Service Representative

    ZOLL LifeVestWilmington, DE, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Bryn Mawr Medical Specialists AssociationBryn Mawr, PA, US
    serp_jobs.job_card.full_time
    Patient Service Representative.For more than 52 years, the medical experts of BMMSA have been providing personalized care to patients in the Philadelphia region. Our patients have seamless access to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative (PSR)

    Patient Service Representative (PSR)

    Axia Women's HealthWest Chester, PA, US
    serp_jobs.job_card.full_time
    Patient Service Representative (PSR) Job.At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health.At the core...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative - Care Network - Coatesville

    Patient Services Representative - Care Network - Coatesville

    Children's Hospital of PhiladelphiaCoatesville, PA, US
    serp_jobs.job_card.full_time +1
    Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives.Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bilingual (Spanish) Patient Service Representative

    Bilingual (Spanish) Patient Service Representative

    Addison GroupWilmington, DE, US
    serp_jobs.job_card.permanent
    Bilingual Patient Service Representative.Location : Wilmington, DE 19805.Industry : Healthcare / Community Health.Pay : $15$17 / hour (based on experience). A mission-driven community health organization...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Solis MammographyFlourtown, PA, US
    serp_jobs.job_card.full_time
    Patient Service Representative.Looking to elevate your career? Join us!.Cohesive and Friendly Environment.Supportive and Encouraging Atmosphere. Two years of healthcare registration or customer serv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Services Representative Chadds ford Care Network

    Patient Services Representative Chadds ford Care Network

    Children's Hospital of PhiladelphiaGlen Mills, PA, US
    serp_jobs.job_card.full_time +1
    Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives.Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Service Rep I

    Patient Service Rep I

    Axia Women's HealthMendenhall, PA, US
    serp_jobs.job_card.full_time
    At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    Metropolitan Veterinary AssociatesLafayette Hill, PA, US
    serp_jobs.job_card.full_time
    Deliver exceptional care, support our clients, and grow your career join Hickory Veterinary & Specialty Hospital as a Client Service Representative!. Are you a people-person who thrives on making c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Representative - PT Nights

    Client Services Representative - PT Nights

    Ethos Veterinary HealthMalvern, PA, US
    serp_jobs.job_card.full_time +1
    Veterinary Client Service Representative.VRC is a growing state-of-the-art 24 hour Veterinary Emergency and Specialty organization that places the utmost importance on outstanding care for our clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative (PSR) - Lansdale, Blue Bell, Pottstown, PA

    Patient Service Representative (PSR) - Lansdale, Blue Bell, Pottstown, PA

    Axia Women's HealthBlue Bell, PA, US
    serp_jobs.job_card.full_time
    Patient Services Representative (PSR) - Lansdale, Blue Bell, Pottstown, PA.At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in im...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Service Representative

    Patient Service Representative

    Patient FirstNorristown, PA, US
    serp_jobs.job_card.full_time
    The responsibilities of this job include, but are not limited to, the following : .Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance direct...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Services Representative

    Patient Services Representative

    Lehigh Valley Health NetworkQuakertown, PA, US
    serp_jobs.job_card.full_time
    Career Opportunity At Lehigh Valley Health Network.Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience.Join the inspired, passiona...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30