Associate Director, Intermediary Relationship Management

Blue Prism GroupKansas City, MO, US

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Associate Director, Intermediary Relationship Management

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Locations : Kansas City, MO; Braintree, MA | Hybrid

The Associate Director serves as a leader within our growing retail alternatives transfer agency business, delivering best-in-class service to a complex and diverse client base.

Why You Will Love It Here!

Flexibility : Hybrid work model and business casual dress code, including jeans
Your Future : 401k matching program, professional development reimbursement
Work / Life Balance : Flexible personal / vacation time off, sick leave, paid holidays
Your Wellbeing : Medical, dental, vision, employee assistance program, parental leave
Wide Ranging Perspectives : Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training : Hands-on, team-customized, including SS&C University
Extra Perks : Discounts on fitness clubs, travel, and more!

What You Will Get To Do :

Lead a team focused on supporting Financial Intermediaries, including wire houses, TPAs, and custodians

Support DTCC / AIP development and testing associates

Actively supports daily operations by not just overseeing tasks but also learning the skills necessary to complete tasks as needed since they will serve as a backup to direct reports

Collaborates with various Transfer Agency teams and leaders to ensure client needs are met

Attends and participates in industry calls

Supports new business sales initiatives

Supports ongoing business projects, including system enhancements and client / intermediary specific requests

Supports ongoing daily support items, including managing and resolving technical issues or intermediary inquiries

Serves as a liaison between clients and intermediaries

Communicates directly with stakeholders with respect to client events, issues, and / or systems enhancements

Performs other duties as assigned

What You Will Bring :

Bachelor's degree or related experience

5 years of experience in financial services industry

Strong understanding of Transfer Agency functions

Transfer Agency management experience preferred

Transfer Agency system and / or project management experience preferred

Ability to work independently, prioritize, and multitask

Ability to communicate professionally, both verbally and in writing

Willingness to learn and grow both personally and within the organization

Working hours are generally between 8am and 5pm CT

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website.

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Director Relationship • Kansas City, MO, US