Instructional Services Supervisor

Instructional Services Supervisor

Job ID : 321955

Location : South Mountain Comm College

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$64,346.00 - $83,649.50 / annually, DOE

Grade

117

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

South Mountain Community College (SMCC) reflects the diversity of the surrounding community, a rich mix of rural, urban, and suburban neighborhoods. Many of our students arrive from Phoenix, Laveen, Tempe, Guadalupe, and the surrounding area to attend classes at the main campus or our offsite facility in Guadalupe; we also offer evening courses in Laveen at Betty Fairfax High School.

Of the approximately 5,000 students enrolled at SMCC nearly 70 percent were first-generation college students and 48 percent intended to transfer to a university to further their education. And, with more than 80 percent of these students identifying as a minority, SMCC has been federally designated as a Minority Serving and Hispanic Serving Institution.

Our small, personalized classes are offered days, evenings, and online, led by an engaged and accomplished faculty. Career and academic counseling are also available. SMCC is also a Strengths-Based Institution, helping you determine your strengths and then strategize with you to maximize those strengths in your academic and career choices.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off : Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs :

Job Summary

Join Our Team at South Mountain Community College!

South Mountain Community College is seeking a dynamic Instructional Services Supervisor to join our Academic Affairs team. In this role, you'll play a key part in shaping the student learning experience by planning, developing, and overseeing projects that support class scheduling and curriculum development. You'll collaborate closely with Instructional Divisions, Student Affairs, and Residential Faculty to ensure academic programs run smoothly and effectively.

Essential Functions

30% - Leadership and Coordination

Provides day-to-day direction for assigned staff and serves as a liaison to faculty and staff involved in class scheduling and curriculum development. Oversees and coordinates projects; ensures effective communication and workflow between college divisions and District enterprise system administrators. Supports Student Information System (SIS), Enterprise Reporting System (ERS), and 25Live business processes by troubleshooting and resolving data integrity issues.

25% - Compliance and Policy Oversight

Ensures adherence to all applicable state and federal regulations, as well as college and district curriculum and accreditation policies. Researches, analyzes, and collaborates with the Vice President of Academic Affairs to resolve complex course and scheduling issues. Develops cooperative relationships across departments and prepares correspondence requiring in-depth knowledge of curriculum and scheduling processes.

25% - Scheduling and Curriculum Management

Coordinates, develops, and monitors multi-term academic schedules and curriculum with a strong focus on data integrity. Manages faculty reassigned time and compensation processing. Utilizes web-based enterprise systems to manage class scheduling, curriculum updates, facility reservations, and related reporting functions.

20% - Training, Communication, and Strategic Support

Provides group and one-on-one training for faculty and staff; develops and updates training materials related to curriculum and schedule processing. Communicates system updates, policy changes, and procedural improvements. Participates in strategic planning and contributes to the development and implementation of departmental goals and initiatives.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, organizational development or directly related field, four (4) years of experience such as planning, developing, implementing or overseeing projects and services in support of educational programs in area of assignment which includes two years of lead work or senior level experience.

OR

Associates Degree from a regionally accredited institution in education, organizational development or directly related field, six (6) years of experience such as planning, developing, implementing or overseeing projects and services in support of educational programs in area of assignment which includes two years of lead work or senior level experience.

OR

High School Diploma / GED from a regionally accredited institution in education, organizational development or directly related field, eight (8) years of experience such as planning, developing, implementing or overseeing projects and services in support of educational programs in area of assignment which includes two years of lead work or senior level experience.

Desired Qualifications

A. Four (4) or more years of demonstrated experience leading the creation and development of class schedules using enterprise information systems (e.g., Ad Astra, PeopleSoft), preferably within a higher education environment.

B. Four (4) or more years of experience managing curriculum and / or class schedule processes, including the interpretation and application of institutional policies and procedures.

C. Three (3) or more years of supervisory experience overseeing staff or curriculum teams, organizing meetings, and facilitating effective communication among project teams and stakeholders.

D. Three (3) or more years of experience processing and monitoring faculty reassigned time and compensation, managing multiple projects, and coordinating complex activities while maintaining accuracy and meeting deadlines.

E. Two (2) or more years of experience designing, delivering, and implementing training programs for targeted user groups.

F. Two (2) or more years of experience applying and ensuring compliance with state and federal regulations, as well as institutional curriculum and accreditation policies.

Special Working Conditions

May be required to work at multiple sites or locations

May be required to sit for a prolonged period of time, viewing a computer monitor

MCCCD does not sponsor individuals for any type of work visa

May be required to lift or carry up to 25 lbs.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Posting Close Date

Open until filled

First Review 11 / 03 / 2025

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321955&PostingSeq=1

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