Operations Manager (Philadelphia)

Operations Manager

Valet Living is looking for an Operations Manager who's ready to take chargeleading a team of Area Leaders, optimizing processes, and ensuring we deliver top-notch service to our clients. This role is all about leadership, analytical thinking, and making things happen.

Compensation & Work Environment Details :

Salary Range : $65,000 - $75,000

Bonus Target : 15% of annual salary, paid quarterly

Auto Allowance & Reimbursement : Bi-weekly fixed contribution + monthly variable mileage reimbursement

Work Environment : Field-based role requiring frequent travel within your assigned market, with flexibility to work outside standard business hours as needed

What You'll Do :

• Lead & Develop Teams : Coach, mentor, and support Area Leaders, driving engagement and accountability.
• Drive Operational Excellence : Use data analysis and insights to improve processes, productivity, and service delivery.
• Financial Management : Develop budgets, monitor expenses, and report on financial performance.
• Own Staffing Strategy : Forecast staffing needs and partner with Recruiting to maintain team coverage.
• Ensure Systems Compliance : Lead training efforts and enforce standards for systems usage, safety, and service protocols.
• Client Partnership : Collaborate with Sales and Account Executives to ensure client satisfaction and resolve issues.
• Identify Growth Opportunities : Look for ways to expand services and grow existing client relationships.
• Field Operations : Perform site visits to ensure service quality and safety standards are upheld, stepping in as necessary to ensure seamless service continuity
• Manage Fleet & Inventory : Oversee vehicle compliance, maintenance, and warehouse inventory.
• Talent Development : Identify future leaders and support their professional growth.
• Servant Leadership : Lead by example, working alongside Area Leaders (ALs) to support frontline teams, including occasional participation in daily tasks such as trash pickup in the mornings or at night.
• Own Special Projects : Lead assigned projects from start to finish.

What We're Looking For :

Physical Requirements :

Why You'll Love Working with Us :

At Valet Living, we don't just provide essential serviceswe build careers, create opportunities, and cultivate a culture of excellence. As part of our team, you'll experience a workplace where leadership is about service, growth is the norm, and every detail matters.

Comprehensive Benefits :

The final compensation offered will be determined based on various factors, including the candidate's location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

Ready to lead with impact and grow your career with a company that values your leadership and expertise? Apply today

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at accomodationrequest@valetliving.com and let us know the nature of your request along with your contact information.

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.