Remote Patient Service Representative

A company is looking for a Patient Service Representative (Remote).

Key Responsibilities

Handle inbound and outbound communications for multiple ambulatory practices, addressing patient inquiries and scheduling appointments

Document and relay patient information while ensuring issues are addressed in a timely manner according to established guidelines

Assist in training new personnel and participate in staff meetings to improve patient experience

Required Qualifications

High School diploma or GED is required

Ability to explain complicated healthcare issues with empathy

Strong computer skills and knowledge of Microsoft Office applications

Comfortable using multiple advanced communication tools

Effective interpersonal skills to work in a diverse team environment