Front Desk Receptionist

Job Description

Job Description

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors, and patients.
• Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.
• Answer all phone calls in a professional and courteous manner.
• Perform all duties within HIPAA regulations.
• Maintain confidentiality of all doctor, staff, and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activaties.
• Assist with admissions / treatment as per agreed protocols.
• Ensure that stock levels are adequate and orders are made timeously.
• Communicate medical results to patients under clinical supervision.
• Complete accurate documentation of patient visits.
• 2 years of experience at a healthcare facility in a medical receptionist role.
• Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding.
• Innovative thinker with strong conceptual and problem-solving skills.
• Attention to detail with the ability to multi-task.
• Strong organizational, administrative, and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation and communication skills.
• Passionate about healthcare excellence.

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