Principal Consultant((Business Analyst)

Job Title : Business Analyst

Remote

As a Business Analyst, you will play a pivotal role in shaping the future of car dealership operations and ecosystem. You'll analyze existing dealership software ecosystems, identify gaps and inefficiencies, and propose transformation strategies that lead to tangible improvements in revenue generation, cost reduction, and operational efficiency.

Responsibilities

Conduct in-depth analysis of leading dealership software platforms (aka dealership management systems - DMS)

Benchmark features, workflows, integrations, user expereince

Collaborate with clients to understand business goals, pain points, and operational bottlenecks

Propose transformation ideas with clear business cases-quantifying revenue uplift, cost savings, or efficiency gains

Develop future-state process maps, solution concepts, and ROI models

Translate business needs into user stories, and acceptance criteria

Work closely with product managers and engineers to shape product roadmaps

Support client presentations, product demos, and feedback sessions

Define KPIs and success metrics for transformation initiatives

Monitor post-implementation impact and continuously refine strategies

Qualifications

Experience as a Business Analyst in SaaS, automotive retail, or enterprise software

Strong familiarity with dealership software platforms

Proven track record of identifying and delivering transformation initiatives with measurable business outcomes

Excellent analytical, communication, and stakeholder management skills

Experience with Agile methodologies and tools like JIRA, Confluence, or similar

Bachelor's degree in Business, Engineering, or related field (MBA is a plus)