Lead Broadcast Engineer - Washington DC Job at Aljazeera Learning Arabic الجزيرة

Overview Lead Broadcast Engineer - Washington DC

The Lead Broadcast Engineer is responsible for ensuring the smooth running of the AJMN’s Broadcast systems in Washington DC. The Engineer ensures that ON AIR programs and services are delivered with the highest quality and availability by providing 2nd & 3rd Level support to all broadcast systems as required. You will also be responsible for the maintenance, upgrade, design improvement and optimization of existing broadcast systems, and ensures that new broadcast systems are delivered as per industry standards and best practices.

Key Responsibilities Monitor and maintain AJMN’s Broadcast Systems stability and performance in Washington DC and resolve any impact to service, ensure key performance indicators, and service level agreements are met.

Perform L2 / L3 deep technical support for ON AIR broadcast systems that have persisting service affecting problems, or design flaws.

Participate in the coordination of vendors and service integrators in the design and delivery of new and repaired broadcast equipment and systems to maintain high service quality and availability as per industry standards and best practices.

Participate in the design, construction, equipment selection and implementation of current and future broadcast facility, provide presentations, training assistance, procedures, and manuals and develops unit documentation and database.

Ensure that the station is ON AIR without interruption. Provide emergency restoration procedures for broadcast facilities and execute emergency restoration support for ON AIR Broadcast facilities.

Perform activities in accordance with maintenance programs, equipment replacement programs, broadcast projects, etc.

Respond to broadcast system end-user and stakeholder complaints and resolve them in a timely and efficient manner.

Review daily report for equipment failure observations and perform repairs and workarounds as deemed necessary to maintain operations.

Minimize loss of service at times of equipment failure by rapidly identifying and implementing alternative methods of service provision.

Process Purchase Requisitions, and perform technical evaluation of bidder proposals in projects.

Share knowledge to stakeholders and end-users on broadcast systems used in operations, and respond to queries in a timely manner.

Review technical reports from equipment faults, equipment inspections, and end-user feedback and propose actions to fix faults or improve service quality as per industry standards and best practices.

Provide, update, and implement restoration procedures for broadcast systems to minimize loss of service during equipment failures in accordance to industry standards, best practices, and vendor guidelines / recommendations.

Support installation and testing of repaired and newly installed equipment.

Create procedures for the broadcast systems and document them.

React to security incidents by performing necessary operations as determined by the Incident Response team.

Supervise Senior Broadcast Engineers and Broadcast Engineers.

Provide technical support for broadcast areas as a subject matter expert (SME) including : GrassValley Video Routers, Riedel Talkback, Station’s Master Clock, Glue and other equipment installed in Central Apparatus CAR Rooms, Vizrt system support, KVM system, all Studios and Gallery equipment support including Calrec Audio Mixer, Sony Vision Mixer, Video Walls, Studio Cameras, Vinten Robotic System, Shnick Shnack & Martin LED System, etc.

Education Bachelor or higher in IT, Computer Science or related field or exceptional prior experience

Broadcast Engineer certification by Society of Broadcast Engineers preferred

Experience 8+ years in Broadcast and Technology domain

4+ years in similar role preferred

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