Front Desk Associate
Location : Lecanto, FL
Full-time
We are seeking a highly motivated and organized Front Desk Associate to join our team at Pediatric and Internal Medicine Specialists. As a Front Desk Associate, you will be the first point of contact for our patients and visitors. You will be responsible for providing excellent customer service, managing patient appointments, and ensuring the smooth operation of the front desk.
Responsibilities
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to emails in a timely manner
- Schedule patient appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and ensure confidentiality
- Assist with administrative tasks as needed
Requirements
High school diploma or equivalentExcellent communication and customer service skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and electronic medical records systemsExperience in a medical office setting preferredPhysical Requirements
Remaining in a stationary position, often standing or sitting for prolonged periods.Moving about to accomplish tasks or moving from one worksite to another.Communicating with others to exchange information.Repeating motions that may include the wrists, hands and / or fingers.Assessing the accuracy, neatness and thoroughness of the work assigned.Benefits :
Generous Paid Time Off (PTO)Health, Dental, Vision, and Life insurance401k with 4% match after 1 year of service6 Paid HolidaysEmployee Assistance Program (EAP)Work-Life BalanceWe offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.