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Security Professional - Retail Mall Patrols

Security Professional - Retail Mall Patrols

Clearance JobsSan Jose, CA, US
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Security Professional - Retail Mall Patrols

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional - Retail Mall Patrols in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Patrol Unarmed Officer at a leading retail and mall location, you will monitor and patrol assigned areas to help to deter security-related incidents and create a welcoming environment for visitors and tenants. You will conduct routine patrols, remain highly visible, and deliver exceptional customer service through positive communication and support. This is a driving post, so you will be responsible for safely operating a vehicle as part of your patrol duties. At Allied Universal, we value teamwork, reliability, and innovation, and we put people first in everything we do. Position Type : Full Time. Pay Rate : $21.25 / Hour. Job Schedule : DayTimeMon12 : 00 AM - 08 : 30 AMTue12 : 00 AM - 08 : 30 AMFri12 : 00 AM - 08 : 30 AMSat12 : 00 AM - 08 : 30 AMSun12 : 00 AM - 08 : 30 AM.

What You'll Do :

  • Use our proprietary scheduling platform to claim open shifts at client sites
  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to clients, guests, and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
  • Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
  • Conduct regular and random patrols of the mall and surrounding areas to help to deter unwanted activity and identify potential concerns.
  • Observe and report any suspicious behavior, hazards, or maintenance issues encountered during patrols around the location.
  • Assist with access control, crowd management, and / or wayfinding as needed throughout the retail environment.
  • Collaborate with local law enforcement or emergency responders as directed in the event of an incident.
  • Complete detailed and accurate reports of daily activities, incidents, and / or irregularities encountered during assigned shifts.

    • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available

    • Minimum Requirements :

  • Lifting up to 20 pounds is preferred.
  • Possession of a valid Guard Card or security-related license is preferred.
  • Customer service experience is preferred.
  • A valid driver's license in the state where the job is located is required, and candidates must meet Allied Universal driver policy requirements for driving positions only.
  • Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.

    • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

    • Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.

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    Security Professional • San Jose, CA, US