Administrator / Chief Operating Officer (COO) - Home Health and Hospice

Job Title : Administrator / Chief Operating Officer (COO) - Home Health and Hospice

Location : Katy, Texas (On-site and Field).

Company : A Hug Away Healthcare, Inc.

About Us :

A Hug Away Healthcare is a veteran, woman, and minority-owned agency with over 15 years of heart-led service in home health, hospice, wound care, and medical equipment and supplies. With a strong reputation, compassionate leadership, and growing impact across Texas, we are seeking an administrator to support and scale our multi-division services while maintaining the high standard of care our name is known for.

Position Overview :

We are looking for a dedicated, hands-on leader to oversee operations across our Home Health, Hospice, Wound Care, and Medical Equipment & Supply Division. This role requires a balance of strategic thinking and day-to-day operational oversight, ensuring compliance, managing budgets and billing practices, supporting survey readiness, and leading with compassion and integrity. The right candidate will also be capable of serving as the acting leader in the absence of the owners.

Key Responsibilities :

• Oversee daily operations and growth for home health, hospice, sitter, and wound care services.
• Ensure compliance with all federal and state regulations, including CMS, DADS, and OSHA.
• Serve as the primary contact for state surveys and audits in the absence of the owners.
• Supervise and support department heads, including clinical supervisors, billing, intake, HR, and logistics.
• Manage budgeting, financial tracking, and oversight of billing practices across all service lines.
• Understand and ensure compliance with Medicare guidelines, LCDs, and documentation requirements for medical equipment.
• Monitor and manage key performance metrics and reporting.
• Collaborate with leadership to implement growth strategies and process improvements.
• Foster a culture of accountability, excellence, and heartfelt care.
• Position the company for franchising in the near future.
• Bring structure while being a nurturing leader.

Required Qualifications :

Why Join A Hug Away?

What We Offer :

Ready to Lead with Heart?

This isn’t just a job-it’s a mission. Be part of a legacy that redefines care for families across Texas.

To apply : send your resume and 12-hour Administrator certificate to hr@ahugaway.com and text the owner directly at 832-868-4009.

Learn more at www.ahugaway.com.

About A Hug Away :

A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience.

Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first.

If you'd like to be part of the team at A Hug Away, apply now!

www.ahugaway.com