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Security Officer - Residential Front Desk
Security Officer - Residential Front DeskAllied Universal • Brooklyn, NY, United States
Security Officer - Residential Front Desk

Security Officer - Residential Front Desk

Allied Universal • Brooklyn, NY, United States
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Security Officer - Residential Front Desk

Job Locations

US-NY-Brooklyn

Category (Portal Searching)

Security Officer Level

Workdays Available

Monday, Tuesday, Wednesday, Sunday

Shifts Available

Afternoon

Business Unit

AUS

Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description

As a Security Officer - Residential Front Desk in Brooklyn, NY , you will serve and safeguard clients in a range of industries such as Residential, and more.

As a Front Desk Security Professional at a residential location, you will serve as the first point of contact for residents and guests, providing exceptional customer service and communication. Your role involves monitoring entry and exit activity, assisting with visitor management, and responding to security-related incidents to help foster a welcoming environment. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an excellent opportunity to contribute to a caring and innovative company culture while helping to deter potential security-related issues.

Position Type : Full Time

Pay Rate : $19.05 / Hour

Job Schedule : Day

Time

Mon

04 : 00 PM - 12 : 00 AM

Tue

04 : 00 PM - 12 : 00 AM

Wed

04 : 00 PM - 12 : 00 AM

Sun

04 : 00 PM - 12 : 00 AM

What You'll Do :

Use our proprietary scheduling platform to claim open shifts at client sites

  • Support operations across a range of environments including commercial real estate, healthcare, and education
  • Receive site-specific training and guidance from experienced teams
  • Deliver consistent, professional security presence and customer service
  • Be ready to fill in at short notice when urgent needs arise

Responsibilities :

  • Provide customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
  • Monitor access to the residential location by verifying identification and / or credentials of individuals entering the premises.
  • Respond promptly to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
  • Maintain accurate records of visitor logs, incident reports, and other required documentation.
  • Communicate professionally with residents, guests, and staff to address inquiries and / or concerns related to security-related matters.
  • Assist with emergency response activities as directed, coordinating with Allied Universal management and local authorities as needed.
  • Observe and report any unusual activity or security-related concerns to the appropriate personnel.
  • What We're Looking For :

  • Availability across various days and shifts
  • Reliability and ability to adapt to different post assignments
  • A desire to gain broad experience and grow within the company
  • Interest in transitioning into full-time roles when available
  • Minimum Requirements :

  • Be at least 21 years of age.
  • Customer service experience is preferred.
  • Comfortable using a computer or tablet is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.
  • Why Join Us :

  • Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.
  • Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.
  • Smart Tools : Access exclusive technology for real-time shift visibility and claiming.
  • Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
  • Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.
  • Closing

    Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.

    If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.

    Requisition ID

    2025-1457719

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    Front Desk • Brooklyn, NY, United States

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