Patient Care Tech, Emergency Department, 24hrs, 11pm- 730am

Patient Care Tech III

Under the direction of the appropriate licensed clinician, and in keeping with unit specific standards, provides patient care to meet the personal needs and comfort of patients; and assists members of the healthcare team. As an integral member of the patient care team, serves both internal and external customers including patients, nurses, physicians and other colleagues who support the delivery of care and services. The Patient Care Tech III (PCT III) brings an additional skill set to the table. PCTs that are performing unit secretary duties, telemetry monitoring, remote video monitoring, or are working in the Step-Down Unit, ED, Dialysis, Hospital at Home, or ICU are eligible for this level.

Major Responsibilities :

• Provides clear, timely communication to the RN regarding observations and changes seen in patients.
• Provides constant observation of high-risk patients as assigned by the Resource Nurse or designee.
• Participates in the development and maintenance of a safe environment.
• Assists patient with daily living activities such as personal hygiene, ambulating, meals and nourishment.
• Assists in moving, lifting, positioning, and transporting patients by utilizing proper safety techniques and body mechanics.
• Maintains patient safety by performing patient safety checks, utilizing fall prevention alternative devices / strategies as directed.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure and pulse oxymetry).
• Performs EKG's, performs Point of Care (POC) tests and bladder scanning according to hospital standards.
• Collects, labels, and prepares specimens for transport to lab.
• Demonstrates sensitivity and responsiveness to patients' needs by acting as a source of information.
• Performs other selected unit specific procedures.
• Assists RN / Licensed Independent Practitioner with treatments and procedures.
• Observes, measures, records oral food and fluid intake.
• Answers telephone using appropriate telephone etiquette.
• Replenishes patient and unit supplies and equipment.
• Keeps current with hospital and unit changes.

The PCT III must fit into one of these specialties :

Position Qualifications :

License / Certification / Education : Required : Minimum of a high school education or GED. Current Basic Life Support.

Experience / Skills : Required : Demonstrated competency attainment in the PCT II level. Prior inpatient / outpatient care experience or clinical care training. Ability to read, write and communicate in English in a clear and concise manner. Medical Terminology. Computer skills. Strong interpersonal skills to gather information from individuals, build relationships that support collaborative work within the department and across the organization and provide exceptional service to patients. Must have proven problem-solving abilities for routine situations and requests assistance from identified resources when more direction is needed. Must be able to remain calm when under stress or in emergency situations.

Physical Demands and Environmental Conditions : Position requires work indoors in a patient care environment. Hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift, up to 50 pounds. Work is of heavy demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are : Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.