We are seeking a highly skilled and proactive Technical Writer to support our internal application development and infrastructure teams. This role will focus on capturing and translating complex technical processes into clear, actionable documentation that enables repeatable success across DevSecOps, IaaS, and cloud transformation initiatives.
Responsibilities
Stakeholder Interviews : Collaborate with internal teams including App Dev, DevSecOps, and IaaS engineers to gather insights and understand workflows, tools, and processes.
Documentation Development :
Create and maintain runbooks ID journey maps user personas , and story tracking artifacts
Document infrastructure workflows including instance lifecycle management (e.g., spinning down resources).
Develop rinse-and-repeat playbooks for infrastructure productization to guide application development teams.
Process Mapping : Define and document end-to-end workflows, capabilities, and operational procedures for infrastructure transformation and cloud migration.
Knowledge Management : Ensure documentation is structured, accessible, and aligned with organizational standards for technical content.
Required Technical Knowledge
Qualifications
J-18808-Ljbffr
Technical Writer • Tampa, FL, US