Customer Representative - Healthcare Support

Job Description

Job Description

• ???? Ready to Drive Change? Hello, superstar! ???? Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS, you're not just answering phones - you're helping people get to the care they need. ????
• ???? The Mission As a Customer Representative, you'll assist 30-50 callers daily, helping them manage their healthcare. You're doing all the things, changing doctors, ordering new cards, helping to schedule appointments, and just generally being their health insurance wizard.
• ???? The Details
• ????You MUST reside in PA or OH , those are the only two states we are currently hiring from. (Live else where? Check out our other job listings)
• ???? Full-time position, Monday through Friday
• ⏰ 8-hour shifts between 8 : 00 a.m. and 5 : 00 p.m. EST
• ???? 2-week orientation to get you fully prepared
• ???? Starting wage : $17 / hour
• ????️ Your Secret Weapons
• ???? Excellent listening skills and a calm, helpful demeanor
• ????️‍♀️ Ability to multitask and stay organized
• ???? A genuine desire to help others
• ???? Your Arsenal
• ???? High school diploma (bonus points for additional education!)
• ???? At least 1 year of customer service experience
• ???? Comfortable using web-based systems and tools
• ???? Detail-oriented with strong follow-through
• ???? Why DVS?
• ???? Competitive pay and benefits
• ???? Veteran-owned, nationally recognized company
• ???? Real opportunities for growth and development
• ???? Inclusive, mission-driven team culture

What are you waiting for?

If you're ready for a mission that matters... Let's do this! ????

Starts : November 5, 2025 Training : 8 : 30 a.m. - 4 : 00 p.m. (2 weeks) Regular Schedule : 8 : 00 am-4 : 30 pm or 8 : 30 am-5 : 00 pm., Monday through Friday All times are Eastern Standard

A pre-employment drug screening and criminal background check are required prior to employment.