Overview
Accountable for developing and delivering an end-to-end people strategy to enable Mastercard to attract, engage, develop and retain the talent needed in support of Services and IMC strategic priorities and business enablers. This role will interface with key members of the Services and IMC team, key stakeholders from across multiple business units, and members from the People & Capability team to ensure these businesses can deliver on the priorities and people strategy.
Responsibilities
- Understand the unique needs of Services and IMC talent and work across the talent lifecycle to create and implement strategies and plans that support attracting, retaining, developing, engaging, rewarding, and advancing the growth and development of top-tier professionals in this business unit and function
- Develop and execute an integrated talent strategy in partnership with key people & capability partners (i.e. Total Rewards, Learning, Talent, Leadership development, etc.) and business leaders – to ensure we have the talent, leadership, culture and capabilities in support of the business short and longer term priorities
- Lead succession and talent planning, and leadership development / effectiveness efforts for the most senior leaders / teams in the BU – partnering closely with Sr PBP lead and ELT member
- Lead the BU talent rhythms (i.e. quarterly check-ins, annual processes) and provide thought leadership and consulting support to the PBPs and business around the delivery of enterprise-wide talent processes / programs (i.e., talent and succession planning, performance management, career development, leadership development and effectiveness)
- Drive change management in support of evolving the operating model, ways of working and culture
- Contribute to and be an active member of two leadership teams - Services P&CLT and Global Talent and OE COE Leadership Team
All About You
Knowledgeable of global people practices, inclusive of talent processesUnderstanding of the unique job functions in Services (i.e. consulting) is a plusDemonstrated ability to effectively manage and lead in a highly complex matrix, global and fast-moving organizationDemonstrated ability to build strong and trusting relationships across a wide range of HR and senior business leaders globallyDemonstrated ability to act as a strategic advisor to HR and the business, and partner with the business and acting as a bridge between the business and the talent function / COInfluencing skills – ability to influence colleagues across people and capability function and business unitsAbility to balance big picture thinking and execution with a track record of driving meaningful change and collaborating with executives and the business to design and execute innovative and operational initiativesBusiness acumen : effectively partnering with business leaders by understanding their needs, and translating them into a tech-forward people strategyModel a pragmatic and business-oriented mindset – by developing solutions in support of business opportunitiesMust be considered a credible expert by executive management, business unit leadership teams, People and Capability Partners, Global Subject Matter Experts and key stakeholders across the companyMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time employees generally include : medical / dental / vision, disability, life insurance; flexible spending account and health savings account; paid leaves; paid holidays; 401k with company match; tuition reimbursement; and more.
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