Linkage to Care Coordinator

Job Description

Job Description

About JWCH : JWCH, Wesley Health Centers is a nonprofit organization and a recognized Federally Qualified Health Center dedicated to improving the health status and well-being of underserved populations in the Los Angeles area. Our mission is to provide or coordinate comprehensive health care, health education, services, and research to enhance the lives of our community members.

Position Purpose :

Under the direct supervision of the program manager, the Linkage to Care Coordinator (LTC) will play a vital role in facilitating and ensuring the seamless connection of individuals to essential medical care and support services. This position will involve proactively engaging with patients, assessing their needs, and efficiently coordinating their access to appropriate healthcare resources. The LTC Coordinator will be responsible for conducting thorough screenings of high-risk patients to determine their eligibility for participation in the PEP / PrEP program services.

Principal Responsibilities :

• Coordinate financial screening visits, first medical visit, and other outpatient services within the organization.
• Ability to work with the high risk homeless and underserved population including the LGTBQ community.
• Provide benefit enrollment, financial screening, case management, and counseling support until patient successfully links to medical care.
• Conduct screening interviews, explain protocols and processes, perform informed consent, and enroll patients as appropriate in linkage to care.
• Complete healthy sexual assessment and provide patients with introductory education on STI, PEP, PrEP and HIV / AIDS.
• Coordinate with nursing and psychosocial case management to ensure continuity of care following patient’s attendance of first medical visit.
• Coordinate with care team chain referrals including mental health, 12-step programs, legal aid, housing assistance, general relief, etc. for HIV positive patients through our electronic medical records system.
• Collaborate with the medical care coordination department conducting field investigation (site visits to patient’s homes, neighborhoods, shelters, etc.) to locate, notify patients of test results, and refer individuals for necessary medical evaluation and treatment.
• Network with community agencies and organizations in order to establish referral linkages.
• Participate in staff meetings and other meetings as required.
• Other duties as assigned.

Requirements :

Preferred :

Physical Demands : Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others

Employee Benefits : JWCH Institute, Inc. offers competitive salaries for all positions. Employees working 30 hours per week or more receive a monthly allowance that can be applied toward medical, dental, and vision premiums. JWCH also provides a partially funded Health Reimbursement Account (HRA), life insurance policies, accidental death and dismemberment policies, short-term and long-term disability plans, Flexible Spending Accounts (FSA) for healthcare and dependent care, employee assistance programs (EAP), generous sick leave plans, vacation time (PTO), 13 paid holidays, a 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, employee parking, and more!

Wesley Health Centers JWCH Institute is an Equal Opportunity Employer!