General Manager

Job Description

Job Summary :

The General Manager will be responsible for the overall management and operation of a luxury residential community, ensuring an unparalleled living experience for residents. The ideal candidate will be a strategic leader with a proven track record in managing high-end properties, delivering exceptional service, and fostering a positive community environment.

Key Responsibilities :

• Lead and oversee daily operations of the property, ensuring seamless service delivery and operational excellence.
• Build and maintain strong relationships with residents, addressing inquiries, concerns, and requests promptly and professionally.
• Develop and implement operational strategies to optimize efficiency and enhance resident satisfaction.
• Oversee financial performance, including budget preparation, expense management, and revenue generation.
• Manage vendor relationships, ensuring compliance with service agreements and quality standards.
• Supervise and mentor on-site staff, fostering a culture of professionalism, teamwork, and accountability.
• Ensure compliance with all applicable regulations, policies, and best practices.
• Coordinate property events and activities that enhance community engagement and luxury living standards.

Qualifications :

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

Minimum of 5 years of experience managing high-end residential or luxury hospitality properties.

Strong financial acumen with experience in budget management and forecasting.

Exceptional interpersonal and communication skills, with a focus on delivering top-tier customer service.

Proven leadership and team management abilities, with the capacity to inspire and guide staff.

Detail-oriented with excellent problem-solving and organizational skills.

Proficiency in property management software and Microsoft Office Suite.

Ability to work flexible hours, including evenings and weekends as needed.

Knowledge of Jenark, Strongroom and Building-Link

What We Offer :

Competitive salary and performance-based bonuses.

Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Opportunities for professional development and growth within our organization.

A collaborative and supportive work environment.

How to Apply :

If you are a dynamic, service-oriented leader with a passion for luxury property management, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and qualifications to [email address].

Join our team and help us redefine luxury living!

Job Type : Full-time

Benefits :

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Paid time off

Referral program

Vision insurance

Application Question(s) :

Are you within 10-15 miles from the Miami Beach area?

Did you read the Must Have Job requirements in the job description?

Education :

Bachelor's (Preferred)

Experience :

Hotel / Residential Management : 5 years (Required)

Hospitality : 5 years (Required)

Finance / Budget : 3 years (Required)

Language :

English (Required)

Spanish (Required)

License / Certification :

Licensed Community Association Manager (Required)

Ability to Relocate :

Miami, FL 33137 : Relocate before starting work (Required)

Work Location : In person