Scheduling for a service business and helping with office duties

Benefits :

401(k)

Company parties

Competitive salary

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job Summary :

We are seeking an Office Clerk to join our team! As an Office Clerk, you will answer phones, direct calls, and handle customer questions when scheduling service technicians visits. You will also be responsible for filing paperwork, making copies, faxing documents, and mailing information to customers as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills. This position is part-time with the potential to become full-time based on performance.

Responsibilities :

• Answer phones, assist customers with questions, and direct calls
• Schedule customers for service or installation appointments
• Process incoming paperwork, make photocopies, and file documents
• Sort mail and distribute it appropriately
• Maintain records of business transactions, either physical or electronic

Qualifications :

• Excellent customer service skills
• Strong communication skills
• Strong organizational and time management skills
• Familiarity with Microsoft Office and Adobe software
• QuickBooks experience is a plus

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