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Assistant Loan Servicing Manager
Assistant Loan Servicing ManagerDominion Financial Services • Baltimore, MD, US
Assistant Loan Servicing Manager

Assistant Loan Servicing Manager

Dominion Financial Services • Baltimore, MD, US
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Who We Are :

  • Dominion Financial Services (DFS) is a mortgage originator for single-family real estate, specializing in two main loan products : short-term bridge loans for fix-and-flip investors and long-term rental loans for landlords expanding their portfolios.
  • DFS is thriving in the competitive mortgage landscape, showing consistent quarterly growth and a current origination volume of $70MM per month.
  • We are looking for a driven and detail-oriented Account Executive - Commercial  to join our team and help us expand our broker business with our DSCR and Bridge products.

Our Values :

  • Integrity Accountable & Dependable Team Centric System & Process Oriented Service Ethic Organized Efficiency - Risk Management & Compliance In This Role You Will Oversee day to day loan servicing operations.
  • Track and report employee performance Ensure incoming phone calls are answered Ensure customer tickets are processed in a timely manner Resolve tier-3 borrower issues Oversee loan extension & draw process Compile and generate extension fee quotes, payoff and default statements Ensure proof of insurance is tracked and force placed insurance is applied when needed Ensure mortgage payments are received and documented properly Ensure monthly statements are sent to borrowers in a timely manner Requirements 3+ years of mortgage servicing experience 2+ years of management experience Experience with departmental cross training Hard money lending experience is a plus Analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results and / or relationships Advanced verbal and written communication skills Technically savvy with the ability to pick up new systems quickly Strong organizational, planning, and time management skills Advanced critical thinking and problem-solving skills Advanced skills interpreting, applying, and explaining written and oral regulations, and instructions Applicants must be a self-starter While At Dominion You Will Enjoy Paid Garage parking Company outings & social events Virtual events The ability to join various committees to help grow company culture Employee discount programs Growth Potential Health, Vision, & Dental 401k (after 1 year anniversary) 7 Paid Holidays   Powered by JazzHR

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    Loan Servicing Manager • Baltimore, MD, US

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