Junior Network Administrator

JUNIOR NETWORK ADMINISTRATOR

REPORTS TO : SR. NETWORK ADMINISTRATOR

STATUS : EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

This role is to perform and assist in the tasks and responsibilities required to manage all aspects of networking operations within Boot Barn, including stores, offices, and warehouses. Under the director of the Sr. Network Admin, the Jr. Network Admin will execute key functions crucial to our infrastructure and daily operations which includes management of wired and wireless networking.

Essential Duties and Responsibilities

• Responsible for organizing, executing, and completing daily network support tickets as the first point of contact.
• Diagnose and resolve network related issues such as connectivity, wireless, static IPs, VPN and WAN circuit down.
• Follow standard help desk procedures and log all interactions in the ticketing system.
• Support Network Admins in testing and maintaining LAN and WAN networks, including firewalls, ethernet switches, routers, access points, and VOIP systems.
• Help maintain network source of truth documentation and network management software.
• Run and analyze weekly / monthly bandwidth and availability reports for capacity and performance planning.
• Assist with management of firmware and OS patching for networking equipment.
• Coordinate with telecom vendors in the planning and execution of circuit and hardware upgrades or new store turn-ups at various retail locations.
• Coordinate and follow through with ISPs for support tickets of WAN and VOIP circuits.
• Stage, configure, and test new store equipment prior to deployment.
• Assist in network security tasks such as configuring access-lists, log analysis and investigation of incidents.
• Identify and escalate situations requiring urgent attention to the Sr. Network Admin on and off hours.
• Schedule and participate in network maintenance windows sometimes off hours.
• Adds / Moves / Changes of ports, VLANs, IP Addresses, descriptions etc.
• Evaluate, Plan and Execute structured cabling projects and collaborate with technicians at corporate and store locations for new installs, overnight re-models, and / or port turn ups.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

Additional Desirable Qualifications

Competencies

Boot Barn Benefits & Additional Compensation Opportunities

PAY RANGE : $70,000.00 - $75,000.00 / yr

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

[] Sedentary : Limited activity, no lifting, limited walking

[ X ] Light : Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate : Mostly standing, walking, bending, frequent lifting

[] Arduous : Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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