Student Services Coordinator

Logo : Posting Number :

STA00778PO25

Job Family : Student Enrichment

Job Function : Student Experience

USC Market Title :

Student Experience Coordinator

Link to USC Market Title :

https : / / uscjobs.sc.edu / titles / 133982

Job Level : P1 - Professional

Business Title (Internal Title) :

Student Services Coordinator

Campus : Columbia

Work County : Richland

College / Division :

Division of Academic Affairs and Provost

Department :

PROV Graduation and Retention Network

State Pay Band :

Approved Starting Salary :

$41,258

Advertised Salary Range :

$41,258- $61,887

Part / Full Time : Full Time

Hours per Week : 37.5

Work Schedule :

Standard hours for this position is 8 : 30am-5 : 00pm. Occasional nights and weekends will be required.

Basis : 12 months

Job Search Category :

Administrative

About University of South Carolina :

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Advertised Job Summary :

The Student Services Coordinator supports the First-Generation Center (FGC) by acting as a resource and advocate for first-generation students. This position assists the Director and Assistant Director with event coverage, planning and execution. The Coordinator is responsible for managing student networking initiatives and contributing to student recruitment and retention efforts. Additionally, supervises FGC student employees and serves as the interdepartmental liaison for operations, marketing, and communications with the Graduation and Retention Network.

Job Related Minimum Required Education and Experience :

Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and / or experience.

Knowledge / Skills / Abilities :

• Strong organizational and management skills.
• Ability to communicate effectively and work independently.
• Ability to work with students in formal and informal capacities.
• Ability to multitask in a very busy and interactive student community.
• Ability to maintain productive working relationships with FGC faculty and staff, colleagues in University Housing, the Provost’s Office, and other campus departments.
• Working knowledge of MS operating system (Word, Excel, Access, Publisher, and PowerPoint).
• Ability to work on a flexible basis when activities fall outside of normal working hours, including nights and weekends.

Job Duty :

Assists FGC Director and Assistant Director with planning and coordinating event details, including reserving event spaces and adding events to appropriate calendars using systems such as 25Live. Documents and tracks event RSVPs in Garnet Gate. Send event reminders and thank you correspondence. Provides coverage for FGC and University events, including but not limited to Open House, Orientation, Admitted Student Days.

Essential Function : Yes

Percentage of Time : 20

Job Duty :

Serves as the liaison with the Operations, Graphic Design, and Special Projects Coordinators in the Graduation and Retention Network to address FGC purchasing needs, marketing and outreach requests to promote FGC events, initiatives and student engagement.

Essential Function : Yes

Percentage of Time : 20

Job Duty :

Manages networking opportunities for first-generation students, faculty, staff, alumni and community partners to include lunches, dinners, coffee connections, etc. Researches networking opportunities and identify data driven best practices for first-generation college students that can be implemented at USC. Develops new partnerships and relationships to create opportunities for first-generation college students to enhance their networking skills.

Essential Function : Yes

Percentage of Time : 20

Job Duty :

Assists the FGC with retention initiatives and student outreach. Follows up with students regarding the drop for non-payment initiative, etc. and provides support in navigating various campus departments and resources to ensure student success. Coordinates and leads designated FGC programs, such as a first-gen section of Close Family Emerging Leaders Program.

Essential Function : Yes

Percentage of Time : 20

Job Duty :

Oversees the front desk and supervises student office assistants in Maxcy College. Responsible for selecting, training, developing and evaluating student employees’ performance, while fostering a positive and productive work environment. Develops the schedule for student employees and front desk coverage. Verifies and approves student employees’ timesheets weekly in HCM PeopleSoft. Maintains open and constructive communication, promptly identifying and objectively addressing any concerns or issues that arise. Identifies opportunities for student assistants to get involved in FGC events and initiatives, and professional development opportunities.

Essential Function : Yes

Percentage of Time : 20

Job Duty :

Co-advises the FGC Student Advisory Board with the Assistant Director. Collaborates with Student Advisory Board leaders to identify and implement strategies to promote FGC initiatives and improve the first-generation college student experience at USC.

Essential Function : Yes

Percentage of Time : 20

Safety Sensitive or Security Sensitive :

No

Hazardous weather category :

Non-Essential

Number of Vacancies :

Desired Start Date :

11 / 03 / 2025

Job Open Date : 09 / 25 / 2025

Job Close Date : 10 / 17 / 2025

Open Until Filled : No

Special Instructions to Applicant :

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by October 17, 2025.

Quicklink for Posting :

https : / / uscjobs.sc.edu / postings / 195415

EEO Statement :

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV / AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.