Director of Operations

Algro International LLC is a trusted leader in private label rice and grain products , delivering high-quality, globally sourced goods to top retailers across the U.S. and beyond.

With a deep expertise in importing Food CPG products , we manage complex international supply chains and execute flawlessly across branded and private label programs. Our portfolio includes Simply So , a fast-growing frozen rice brand redefining the better-for-you freezer aisle.

As we grow, we’re looking for a seasoned Director of Operations to take full ownership of our operational backbone—from supply chain to logistics, imports, and customer service.

As Director of Operations , you'll lead and optimize our end-to-end supply chain , ensuring our products—from Asia to the U.S.—arrive on time, in spec, and in full. You’ll manage a lean, high-performing team across logistics, customer service, imports , and collaborate cross-functionally to drive operational excellence and scalable systems.

This is a high-impact leadership role with visibility into all aspects of the business.

Key Responsibilities

• Oversee all operational functions : global supply chain, imports, customer service, and logistics
• Manage 3PL partners, freight forwarders, customs brokers, and co-packers
• Lead and mentor a team across imports, CS, logistics, and operations
• Optimize freight and warehouse costs while ensuring high service levels
• Develop scalable SOPs, processes, and KPIs for all ops functions
• Collaborate with Sales, Finance, QA, and Product Development teams
• Monitor global supply chain risks (lead times, container costs, port disruptions)
• Implement tools and systems to improve forecasting, traceability, and communication
• Report directly to company leadership and contribute to strategic planning

Qualifications

Why Algro?