Service Technician

Job Description

Job Description

About the Role :

We’re hiring a Service Technicia n who will play a critical role in keeping our community safe, functional, and looking its best. You’ll handle a variety of maintenance tasks—from routine repairs to apartment turnovers—helping create a comfortable, welcoming home for our residents. If you enjoy hands-on work, problem-solving, and delivering excellent service, this is the opportunity for you.

Join a Company That Invests in You

At PEM, we believe in building communities—starting with our people. As a dynamic and growing multifamily property management company, we’re setting the standard for excellence across our apartment communities. Our culture is built on respect, urgency, stewardship, growth, and integrity—and we’re looking for team members who are ready to grow their careers while making a real impact.

What You’ll Do

Turn apartments for new residents quickly and professionally

Complete work orders and maintenance requests within 2 business days

Maintain and repair property systems including HVAC, electrical, plumbing, and appliances

Ensure common areas and amenities are clean, safe, and fully functional

Perform preventative maintenance and safety inspections

Help maintain curb appeal through general groundskeeping

Follow all safety protocols and PPE usage

Participate in on-call rotation for emergency repairs

Accurately document completed tasks in the work order system

Support the Service Manager and Community Manager with special projects and community needs

What We’re Looking For

Previous experience in property maintenance, facilities, or similar field preferred

Basic knowledge of electrical, plumbing, mechanical, and HVAC systems

HVAC and / or EPA Certification strongly preferred

CPO (Certified Pool Operator) preferred

Strong communication and customer service skills

Ability to work independently and manage multiple tasks

Physical ability to climb ladders, lift up to 50 lbs, kneel, and work in varied conditions

Knowledge of Fair Housing laws and maintenance safety standards

Proficiency with basic tools, maintenance equipment, and online work order systems

Why Join PEM?

Competitive pay

Growth opportunities and career development

Supportive, team-oriented culture

Recognition for your contributions

Opportunities to work across growing portfolio of communities