Retail Team Lead
Headquartered in Shelby Township, Michigan, Warrior Sports is recognized as one of the sporting goods industry's premier manufacturers of innovative, high-performance, cutting-edge equipment, footwear, and apparel for lacrosse and hockey athletes of all ages and abilities.
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening / closing the store, driving results, operational duties and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.
Major Responsibilities
- Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates
- Be results driven in achieving our store key performance indicators through training and development of our associates
- May assist store manager in creating the schedule and taking the lead in floor moves
- Deliver a great guest experience utilizing our GUEST service model
- Be operationally sound, opening / closing the store, inventory control, operational procedures
- Be involved in recruiting / interviewing / hiring of top talent
- Follow safety and reporting regulations, including proper lifting procedures
Requirements For Success
Must be 18 years of age or older2 years' retail supervisory experience preferredHigh school diploma or equivalent educational experienceDemonstrated leadership abilityStrong customer service and verbal communication skillsWillingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidaysAbility to : lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)Equal Opportunity Employer : Warrior provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion, and other terms, conditions, and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and / or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.