Onsite Coordinator-Client Site

Onsite Coordinator-Client Site

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.

Responsibilities / Essential Functions :

The Onsite Coordinator position : 3rd shift : 9 : 30 pm - 5 : 30 am. Sunday - Thursday. Employed by Vestis but will work primarily at the customer location in Austin, MN.

• Establish and maintain relationships with customers providing consistent, effective communication in a variety of settings and styles with customer service and retention in mind
• Responsible for the accuracy and integrity of all account and delivery information
• Receive and sign documents for laundry site deliveries by Service Provider divisions
• Daily management of garments including stocking and managing garment racking
• Coordinate physical inventory as necessary
• Managing delivery system by breaking down totes on delivery dates, marking totes with appropriate dates
• Responsible for ensuring hampers are in designated locations by area and any soiled garments in correct hamper while avoiding mixing garments
• Responsible for ensuring the Service provider driver picks up all soiled laundry hampers at all locations at the site
• Provide weekly status updates to company contact, including any issues relating to garments, stocking, orders, garment rotation, ruin / lost garments.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner with all issues should be handled within a timely manner (preferably within 24 hours)
• Attend company weekly / monthly meetings with site management to discuss trends, reports, and forecasting future needs at customer location
• Participate in conducting on-site employee training on how to use reusable garments and all internal customers that visit the manufacturing areas.

Knowledge / Skills / Abilities :

Working Environment / Safety Requirements / Physical Requirements :

Education : High school degree or equivalent

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.