Insurance Eligibility Specialist - Warren Center for Speech & Hearing

Job Description

Job Description

Are you detail-oriented and passionate about helping patients navigate their health care coverage? PCHC's Warren Center for Speech & Hearing is seeking an Insurance Eligibility Specialist to join our team. In this role, you’ll ensure patients have the insurance support they need by verifying eligibility, completing prior authorizations, and clearly communicating coverage details. You’ll play a key part in making sure our patients feel informed, supported, and ready for their appointments. If you’re organized, proactive, and thrive in a team-focused environment, we’d love to hear from you!

What’s it like to work at PCHC? Find out : https : / / www.youtube.com / watch?v=GyC3DFYq0zg

Schedule : Full-Time, Monday-Friday, 8am-4 : 30pm

Highlights of the position :

• Serves as ambassador for PCHC and the Audiology Team, representing the organization's mission in both external and external communication.

Verifies daily insurance eligibility and ensures accurate documentation in patient records.

Completes prior authorizations for both commercial insurance and MaineCare.

Communicates with patients in advance about coverage details and estimated costs, providing clear and compassionate support.

Collaborates with billing technicians and other staff to resolve coverage anomalies or errors.

Provides in-person assistance to patients with insurance questions related to their treatment plan.

Ensures registration information is complete and accurate after patient check-in.

Maintains organized records and files to support smooth workflows.

Join PCHC's nationally recognized non-profit organization :

PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience :

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.