Field Service Technician
Phila Communications LLCPhiladelphia, PA, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_descriptionHigh school diploma or GED required; Bachelor's degree or certification preferred Ability to build strong relationships with the customer and display excellent communication skills Ability to manage your workflow in a timely and consistent manager Ability to lift to 55 pounds Problem-solving skills and mechanical aptitude Computer skills including Microsoft office Knowledgeable about all safety requirements Powered by JazzHR
Phila Communications is looking for a Field Service Technician to join our team.
The Field Service Technician will be based out of our office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication.
He / she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities :
- Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner.
- Perform tests to ensure systems are error-free.
- Maintain relationships with customers and follow company guidelines.
- Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment.
- Create reports of customer service calls.
- Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
Requirements :
serp_jobs.job_alerts.create_a_job
Field Service Technician • Philadelphia, PA, US