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Equipment Rental Counter Associate

Equipment Rental Counter Associate

BUTTREY RENTAL SERVICEWestmont, IL, US
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Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • EQUIPMENT RENTAL COUNTER ASSOCIATE

    JOB DUTIES :

    • Counter Associate will assist rental customers in a polite, friendly, and professional manner whether in person or on the phone
    • Ask customer questions to determine their rental needs and recommend proper equipment - Provide alternative suggestions if appropriate
    • Prepare rental forms and contracts by obtaining customer signature and other information as required
    • Explain rental fees and provide information about rented items such as operation of equipment and safety features
    • Answer telephone and receive orders by phone
    • Resolve customer problems and answer questions
    • Schedule equipment delivery and pickups and assist customer with the loading and unloading of equipment when necessary
    • Daily audits of open contracts and call overdue rentals
    • TECHNICAL SKILLS :

    • Complete rental transactions on Point of Rental software and perform basic tasks including, checking equipment rates and availability, creating rental quotes, reserving equipment, opening / closing rental contracts, scheduling equipment deliveries / pickups, emailing quotes / reservations / contracts to customers
    • Periodically update and review company website for accuracy and messaging
    • OTHER TASKS AND RESPONSIBILITIES :

    • Clean showroom floor and equipment - Arrange showroom displays - Keep shelves organized, stocked and clean
    • Report safety violations to supervisor
    • Adhere to all company policies, procedures, rules, and regulations in written or verbal form
    • Comply with government safety requirements and other regulations and security in store
    • Attend department, store, and safety meetings
    • Perform other duties as requested
    • WORKING CONDITIONS :

    • Must be able to sit or stand for long periods of time
    • The job requires constant interaction with the public
    • May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents
    • Most work will be indoors with limited exposure to outside elements
    • Some Saturday work required
    • EDUCATION, SKILLS & REQUIREMENTS :

    • A high school diploma or equivalent GED is preferred but not required
    • Bilingual preferred
    • Must be able to lift / move approximately 50-70 lbs.
    • Customer service aptitude
    • Strong telephone skills
    • Effective written and oral communication skills
    • Valid drivers license and clean driving record
    • Equipment rental industry experience preferred
    • Point of Rental software experience preferred
    • Experience as sales representative, rental counter sales representative, auto parts sales representative, equipment dispatcher, truck dispatcher, construction foreman, or similar role preferred
    • PAY FREQUENCY :

    • Paid biweekly
    • SCHEDULE :

    • Day shift : 7am-5pm
    • Open : Monday-Saturday
    • Overtime available
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    Rental Associate • Westmont, IL, US

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