Patient Care SpecialistVirtualVocations • Bakersfield, California, United States
Patient Care Specialist
VirtualVocations • Bakersfield, California, United States
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A company is looking for a Patient Care Specialist to provide comprehensive support and guidance to patients throughout their healthcare journey.
Key Responsibilities
Serve as the primary advocate for patients, guiding them through the healthcare program from initial screening to post-discharge care
Provide comprehensive non-medical support and instruction regarding cost and quality implications of healthcare decisions
Collaborate with clinical teams and other departments to enhance patient experience and streamline procedures
Required Qualifications
2-5+ years of experience as a care navigator, care coordinator, or customer service representative
Experience working with Google Suite and Microsoft Office
Entrepreneurial mindset with a resourceful approach to problem-solving
Ability to handle confidential information with discretion
Experience in a fast-paced environment with strong organizational skills
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