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Director of Products and Programs (Charlotte)

Director of Products and Programs (Charlotte)

Advocate HealthCharlotte, NC, US
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Position : Director People & Culture Director of Products and Programs

Location : Remote with travel within approved US states

Travel : Travel within the Advocate Health footprint as needed

ABOUT ADVOCATE HEALTH CARE :

In December of 2022, Advocate Aurora Health and Atrium Health came together to create Advocate Health. Together as one integrated health care system, Advocate Health can now do more, be better and go faster to deliver the best health outcomes, make care more accessible and affordable to all, and help more people live well.

  • 3rd Largest Nonprofit Health Care Organization in the United States
  • 68 Hospitals Across 6 States
  • 1K Sites of Care
  • 150K Team Members~ 40K Nurses~21K Physicians
  • 6M Patients
  • $5B in Community Benefit

Were compelled by whats possible. Advocate Health is redefining how, when and where care is delivered to help people live well. Were providing equitable care for all in our communities and using our combined strength and expertise to deliver better outcomes at a lower cost.

HOW YOULL MAKE A DIFFERENCE :

The Director of Products and Programs leads the strategy set in place to achieve the People & Culture product vision, aligning user needs, data insights, and business goals. This leader is skillful in building and maintaining relationships to ensure alignment across COEs and stakeholders. Youll lead a dynamic team with a sharp focus on delivering best-in-class products and solutions that not only meet customer needs but exceed expectations. By empowering your team through strategic delegation and development, youll foster a culture of growth, agility, and customer obsession. Your ability to consult, collaborate, and connect across Centers of Excellence, IT, analytics, and business operations will be key to unlocking value, streamlining processes, and accelerating outcomes. Youll own and shape the product portfolio across domains, guiding initiatives from concept to execution using a modern product development lifecycle making a measurable impact every step of the way.

Accountabilities :

  • Leads a team to consistently deliver and drive results that achieve and promote greater Enterprise outcomes.
  • Results are achieved through effective allocation and delegation to cultivate the teams' ability to grow, develop, and produce best-in-class products and solutions, configuration and support solutions, and reporting and analytics solutions, with a customer obsession mindset.
  • Recommending best-in-class innovative solutions to align with roadmap outcomes.
  • Acts as a collaborative and unifying partner within digital insights and capabilities teams, IT, technical and analytics teams, business stakeholders, and internal Operations & Transformation (OT) to foster togetherness, optimize solution value, and drive continuous process improvement.
  • Provides end to end support, collaboration across dashboards and portfolio ownership based on area of expertise
  • Consistently inspires innovative out-of-the box process thinking.
  • Navigates change effectively to achieve successful adoption for team
  • Proven results in driving engagement and retention at team level
  • Promoting growth program at all levels to support effective succession planning.
  • Develops human-centered solutions and recommendations to drive decisions, leveraging data insights to drive how solutions are delivered.
  • WHAT YOU WILL NEED

    Education : Bachelors degree required in applicable area

    Certification / License :

    Required Functional Experience : Typically requires 7 years in area of expertise

    Required Management Experience : Requires 3 years of management level experience in people leadership

    Knowledge, Skills & Abilities :

  • Strategic Thinking : Recommends digital roadmap items and roadmap placement to optimize digital and advanced insight capabilities in alignment with Enterprise and People & Culture Strategy
  • Agile Leadership : Ability to lead team of Product Owners consultative and technical approaches to maintain work and flex as required, meeting technical demands and requirements
  • Strategic Partner : Builds strong, collaborative relationships with stakeholders across all levels, to consistently collaborate, consult, and partner business functions alignment, achieving best-in-class outcomes.
  • Innovative Prioritization : Ability to consult and translate user needs to prioritize and expeditiously drive results to achieve optimum value and impact.
  • Effective Team Management : Builds the team with the right resource allocation to tell the story and focus on product delivery
  • Develop strategies, technology, and planning to translate complex data into actionable insights and compelling narratives that optimize Enterprise, P&C, and OT results.
  • Recommends digital roadmap items and roadmap placement to optimize digital and advanced insight capabilities in alignment with Enterprise and People & Culture Strategy
  • Positively motivate and inspire team toward individual and team goals that are aligned with OT and P&C strategy ,and drive engagement to retain top talent.
  • Ability to lead team of Product Owners consultative and technical approaches to maintain work and flex as required, meeting technical demands and requirements
  • Build and foster trust with stakeholders and communicate, interact, and influence effectively based on the customer audience.
  • Builds strong, collaborative relationships with stakeholders across all levels, to consistently collaborate, consult, and partner business functions alignment, achieving best-in-class outcomes.
  • Actively experiencing learning and open to AI and transformation, with the willingness and ability to champion and actively educate self on cutting-edge technology and themes.
  • Technical and analytics skills to make effective business decisions aligned to roadmap strategies.
  • Ability to consult and translate user needs to prioritize and expeditiously drive results to achieve optimum value and impact.
  • Effective Team Management : Builds the team with the right resource allocation to tell the story and focus on product delivery
  • Physical Requirements and Working Conditions :

    Physical Requirements and Working Conditions

    DISCLAIMER : All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

    This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

    At Advocate Health Care

    We pride ourselves on taking care of our people. And not just our patientswe mean you, too. We help each other live well. When you work at Advocate Health you get the chance to work with a dedicated team thats as passionate about the work as you are. Here, youll find limitless opportunities for ongoing learning, career advancement, competitive compensation and a stable work environment. But more than that, you can change livesincluding your own.

    Our Commitment to You :

    Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so you can live fully at and away from work, including :

    Compensation

  • Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and / or training
  • Premium pay such as shift, on call, and more based on a teammates job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Benefits and more
  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Compensation : $73.90 $118.25

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