Business Transient Sales Manager
The Business Transient Sales Manager is responsible for representing the Hilton Philadelphia at Penn's Landing services and facilities to prospective business travel sales clients and customers within the local and national market. Specifically, the Business Transient Sales Manager would be responsible for performing the following tasks to the highest standards :
- Building and establishing relationships with local transient clients
- Responding to leads via proposals for National RFP accounts
- Responding to local corporate leads from potential clients and current customers seeking sleeping rooms and / or food and beverage services, etc.
- Creating relationships and establishing contract with F.I.T and wholesale clients
- Initiating new sales, prospects and qualifies leads and solicits potential clients
- Hosting and entertaining clients and maintaining client accounts
- Conducting property site visits and answering questions
- Determining rates, preparing proposals, negotiating contracts and service accounts
- Developing sales plans and strategies to meet or exceed established revenue and room night goals
- Partnering with operations departments to ensure full participation in servicing accounts
Qualifications :
Specific Job Knowledge, Skills and Abilities :
Must be able to speak, read, write and understand the primary language(s) used in the workplaceRequires good communication skills, both verbal and writtenMost tasks are performed in a team environment with the employee acting as a team leaderKnowledge of all departments of hotelAbility to communicate customer needs and resolve complaintsSales ability and skill in both oral and written formAbility to identify and develop accounts with individual guest room needsAbility to establish and master goalsMust possess basic computational abilityMust possess computer skills, including but not limited to Microsoft Word, Excel and DelphiPhysical Demands :
Most work tasks are performed indoorsTemperature is moderate and controlled by hotel environmental systemsMust be able to sit at a desk for up to 5 hours per dayWalking and standing are required the rest of the working dayMust be able to lift up to 15 lbs. occasionallyRequires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuityTalking and hearing occur continuously in the process of communicating with guests, supervisors and subordinatesVision occurs continuously with the most common visual functions being those of near vision and depth perceptionMust have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as neededQualification Standards :
Education : High school or equivalent education required. Bachelor's Degree preferred.Experience : Minimum 2 years hotel business transient sales experience required.