Entry Level Customer Enrollment Representative

We are a dynamic and diverse brand holdings company that values family, community and our clients.

We are seeking enthusiastic Customer Enrollment Representatives to join our team and play a key role in delivering top-notch solutions and services to our customers.

The daily duties will consist of overseeing client relations, producing and managing sales within a designated region, and leading customer service efforts.

We work closely with a portfolio of brands, enhancing their communication strategies to connect with target audiences.

Our mission is to transform consumer engagement, driving increased brand presence, market share, and revenue.

By utilizing relationship-focused customer service, emotional intelligence, and problem-solving, we tailor products and services to meet consumer needs—boosting both short-term and long-term brand success.

Key Responsibilities :

• Provide detailed product and service information that aligns with customer needs.
• Create memorable customer experiences by actively listening, addressing concerns, and handling objections.
• Execute marketing strategies and sales initiatives in assigned territories to engage customers and build strong brand relationships.
• Track and report on market success metrics.
• Collaborate on new marketing campaigns to enhance brand exposure and attract new business.
• Address customer issues with professionalism, escalating concerns when necessary.
• Work closely with management and the sales team to assess customer service approaches and identify areas for improvement.
• Ensure a seamless customer journey from initial contact to product delivery and installation.
• Comply with all company and client guidelines.
• Grow into a recruiting role, learning to train and mentor new team members while managing personal responsibilities.

Qualifications :