Overview
The objective for this position is to lead the effort in addressing the needs of residents at a CHW apartment community, through comprehensive community and asset mapping, offering a resident orientation that introduces CHW mission, values, expectations and resources that connects them to resident services. This position will ensure the quality of all onsite resident services, including, but not limited to Next Gen Success, Financial Well-Being, Health and Wellness, and Career Pathways. Engaging residents and building community through supporting resident driven groups and activities, developing resident leaders, and building relationships both within and outside of the community they serve.
The CBC works both independently and in a team manner, collaborating with Property Management and the CHW Achieve Leadership Team, including but not limited to; County of San Diego, various food distribution Partners, and Financial Coaches in reaching all goals and objectives set by the Achieve Department as they relate to CHW's Strategic Plan.
Duties and Responsibilities
- Work closely with the property manager
- Meet regulatory requirements
- Provide resident support services, being a connector to programs, partnerships, offering residents knowledge of access to resources
- Build community capacity through resident leadership development utilizing the Resident Leadership Academy (RLA) curriculum
- Assist with and perform additional duties as assigned, trained, and qualified to do, based on the assessment by the position\'s reporting manager.
Resident Engagement
Next Gen Success
After School ProgramParent Engagement
Build relationships with parents to establish trust and foster those relationships throughout the school year, providing responsive and helpful assistance to Study Star families, and effectively communicate
Program ImplementationImplement a high-quality and structured after school program including but not limited to : planning, preparation, facilitation of all program activities. Homework, tutoring, iReady, enrichment, community building activities, amongst others
Program ResponsibilitiesStudy Star program : attendance tracking, iReady registration, testing and diagnostics / reporting, program supply orders, participant behavior and academic reporting, communication with families and schools
Conducting three diagnostic reports per yearResponsible to ensure students complete iReady for 30 minutes each dayProgram success is determined by the ASPGL reporting / entering data that will measure student retention and program requirementsSupervision of participantsFoster a welcoming, safe, respectful and positive environment conducive to youth development and restorative practices
Maintain Community CenterConduct daily housekeeping duties, maintain a welcoming environment. Report damages or repairs, as needed. Perform safety checks, post evacuation and emergency procedures, etc.
Administrative ResponsibilitiesComplete all administrative tasks such as Kintone data entry, timecards and trainings as required, in a timely manner
Financial Well-Being
Facilitate financial wellness educational instruction classes between the Financial Well Being team and the residentWork collaboratively with Financial Coaches to assure effective and efficient coordination of delivery of financial well-being servicesWork collaboratively with property management to assure achievement of shared project-specific goalsWork in collaboration with Financial Coaches to analyze and evaluate resident finances to create a financial fitness planMakes appropriate referrals for resident as a support system to carry out their action planIntermittent Role & Responsibility
Valor
Collaborate, assist and participate in Sue Reynolds Valor Scholarship. (CHW interdepartmental work and promotion, resident eligibility to submission, execution of logistics)Career Pathways
Kintone administration : enter attendance, participation, activities and 1 : 1 meetingsRecruit and promote Career Pathways Program to increase enrollment and engagementCommunicate and encourage parents / guardians of participating residents to attend Career Pathways workshopsHost a minimum of two Career Pathways recruitment events per cohortHealth and Wellness
Resident Leadership Academy
Launch 8-week Resident Leadership Academy (RLA) training, utilize the RLA curriculumConduct pre and post RLA Resident Surveys and Focus Groups InterviewsConduct Community Improvement Project (CIP) meetings, discussing updates, plan and launch the CIP, including any potential community partnersEducation and Experience
Bachelor\'s degree in Social Work, Psychology, Sociology, Education, Communications, Family and Human Development, Human Services, Public Health, and / or 2 or more years of experience in related fields desired.Must have experience working with children and adults in similar diverse setting. Experience specifically teaching in a nonprofit setting or working in an after school youth program a plus.Culturally sensitive engagement with community members and the practice of active listeningEffective group facilitation and engaging groups in dialogueFlexibility, creativity and excellent leadership skillsUnderstanding or interest in issues of low-income families from psycho-social and economic perspectives such as immigration, domestic violence, and substance abuse issues, parenting related matters, and teen behavior challenges.Must have College Level writing skills to produce effective communication between residents, volunteers, property management, CHW inter-departments, partners, and funders.Understanding of Fair Housing and tenant / landlord laws, rules, and regulations a plus.Bilingual in Spanish required.Intermediate to Proficient experience with computers, Email, Microsoft Office (Excel, Word, PowerPoint, Publisher); knowledge of database systems a plus, but not required.CPR / First Aid Certified is required or the training will be providedCompensation
It may vary based on skills, experience and qualifications
$24.00 - $26.73
Benefits
CHW offers employees generous benefits, including :
Medical, Dental and Vision Plan401(K) with company matching contributionsLife Insurance, Short- and Long-Term DisabilityFSA (Flexible Spending Account)Responsible Time Off (RTO)12 Paid holidaysWellness and Work Life BalanceOpportunities for Professional DevelopmentEAP (Employee Assistance Program)Free Gym AccessPaid Time Volunteer OpportunityCompany-Wide EventsEqual Opportunity
Community HousingWorks is an equal opportunity employer and is committed to creating a diverse and inclusive company culture. CHW does not discriminate against candidates or employees because of disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
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