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Retail Team Leader - Memphis, 6124, Southaven, MS
Retail Team Leader - Memphis, 6124, Southaven, MSAdidas • Southaven, MS, United States
Retail Team Leader - Memphis, 6124, Southaven, MS

Retail Team Leader - Memphis, 6124, Southaven, MS

Adidas • Southaven, MS, United States
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Purpose :

Contributes to meeting or exceeding store sales and profit targets by :

  • Passionately inspiring consumer loyalty to the brand
  • Diligently executing store operations, with a special focus on selected functional areas to contribute to meeting or exceeding sales and KPIs (Sales, Operations, People, Visuals)

Key Accountabilities :

  • Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
  • Create an appealing, easy-to-shop environment for customers by coordinating the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.
  • Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
  • Minimizes loss by implementing, monitoring, and tracking all loss prevention activities.
  • Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
  • Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
  • Provides in the moment feedback to team members to continue our culture of feedback.
  • Raise all escalations to appropriate store manager.
  • Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
  • Acts as a resource to associates on product knowledge and complex customer service situations
  • Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer loyalty.
  • Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Adheres to all established policies and procedures
  • Knowledge, Capabilities and Experience :

  • Must possess and consistently exhibit the competencies relative to the position.
  • Skilled in operating personal computers, POS systems, and various software packages including MS office.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Strong interpersonal and communication skills
  • Ability to operate independently and with discretion and work effectively under pressure.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members
  • Well-developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
  • Physical Requirements :

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally be required to sit; climb or balance; stoop, kneel, crouch and crawl.
  • The employee must frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
  • Qualifications :

  • High school diploma or general education degree (GED)
  • Must be 18 years or older
  • Minimum 12 months experience working in a retail environment.
  • Advanced selling experience and comprehensive product, retail and industry understanding
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    Team Leader • Southaven, MS, United States

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