Provide L1 technical support for desktops, laptops, printers, and mobile devices (Windows & macOS).
Manage user accounts, passwords, and permissions in Active Directory (ADDS).
Support group policy management and user profile configurations.
Assist with software deployment, patching, and inventory management via SCCM.
Perform incident resolution and request fulfillment through ITSM tools (e.g., ServiceNow, Remedy, etc.).
Install, configure, and troubleshoot Microsoft Office 365, VPN, and collaboration tools (Teams, Outlook).
Support end users in configuring network drives, shared folders, and printers.
Escalate unresolved technical issues to L2 / L3 or vendor support when required.
Maintain proper documentation of incidents, resolutions, and daily operations.
Adhere to SLA and ITIL processes for efficient ticket handling and service delivery.
Seniority level
Mid-Senior level
Employment type
Other
Job function
Information Technology
Industries
Software Development
Location
Mountain Home, AR
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Desktop Support Technician • Mountain Home, AR, US
Job_description.internal_linking.related_jobs
Desktop Specialist
Sharp Brains • Mountain Home, AR, US
serp_jobs.job_card.full_time
BACKFILL || FREELANCE || DISPATCH SUPPORT.Respond to and resolve Tier 2 support requests escalated from Tier 1.Provide hands-on support for desktops, laptops, printers, mobile devices, and other pe...serp_jobs.internal_linking.show_more
Experienced Fiber Optic Technicians needed for a large scale data center project in Abilene, Texas.Lodging, expenses and relocation assistance provided!! •.
Candidates •MUST • have at least 2 years of...serp_jobs.internal_linking.show_more
Schedule : Saturday & Sunday, 7 : 00 am- 9 : 00 pm.Mountain View, AR - Direct Support Professional.High School Diploma, GED or Equivalent.
The Direct Support Professional works on an interdisciplinar...serp_jobs.internal_linking.show_more
Step into a new opportunity as a Customer Support Associate, where you will learn company products and services to better assist others, handle orders, shipments, and basic inventory checks, and pr...serp_jobs.internal_linking.show_more
Papa Johns Transportation • Mozart, WV, United States
serp_jobs.job_card.full_time
STARTING DAY 1 - YOU'LL RECEIVE MEDICAL, DENTAL, AND VISION INSURANCE! Weekly and annual pay! Benefits : Top drivers make $2,000 per week Annual pay up to $100,000 Multiple routes and home times $20...serp_jobs.internal_linking.show_more
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...serp_jobs.internal_linking.show_more
Be part of our success story as a Amazon Robotics Technician to manage daily responsibilities with a focus on quality and efficiency, support the preparation and delivery of goods or services, and ...serp_jobs.internal_linking.show_more
Our company provides preventative maintenance and on-call repair programs for all rolling equipment within the retail, wholesale and grocery industries.
The Service Technician position is vital in d...serp_jobs.internal_linking.show_more
Recovery Support Aides’ (RSA) are responsible for the facilitation and delivery of treatment services accordingly to an established schedule of structured program activities.RSAs shall ensure...serp_jobs.internal_linking.show_more
Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies.
Stay adaptable to changing ...serp_jobs.internal_linking.show_more
Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...serp_jobs.internal_linking.show_more
Occupational Therapist - Flex Staff - Full Time (Melbourne)
Signature HealthCARE of Bremen • Melbourne, Arkansas, US
serp_jobs.job_card.full_time +1
About Us : Signature HealthCARE of Bremen is a 97-bed offering short-term rehabilitative care as well as long-term care.It is our mission as a family-based organization to revolutionize the healt...serp_jobs.internal_linking.show_more
J. Boren & Sons Trucking • Haskells, IN, United States
serp_jobs.job_card.full_time
Pay : Team Owner Operators : Earn $7,975 per week FSC Average 5,500 miles per week Empty Miles (Solo & Teams) : $.CPM FSC $300 reimbursement for orientation Offering $1 per mile up to 500 miles to b...serp_jobs.internal_linking.show_more
Help us succeed as our next Remote Support Associate to support the preparation and delivery of goods or services, follow safety procedures and company policies, and provide excellent service to cu...serp_jobs.internal_linking.show_more
Marshall & Mountain View, AR - Direct Support Professional.High School Diploma, GED or Equivalent.The Direct Support Professional works on an interdisciplinary team that delivers superior quali...serp_jobs.internal_linking.show_more
Join Southern Star : Elevate Your Career and Earnings!.Earn a Trained and Active Bonus of $750.At Southern Star, we are the driving force behind award-winning DISH TV service and innovative home ent...serp_jobs.internal_linking.show_more
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.
Together, over 6,500 dedicated professionals will d...serp_jobs.internal_linking.show_more