Client Experience Specialist

A company is looking for a Client Experience Specialist based in the Pacific time zone for a remote position.

Key Responsibilities

Manage and enhance client relationships to ensure satisfaction and retention

Assist clients with inquiries, providing timely and accurate information

Collaborate with internal teams to resolve client issues and improve service delivery

Required Qualifications

Experience in client support or customer service roles

Strong understanding of client management tools and software

Ability to work independently in a remote environment

Familiarity with the Pacific time zone for scheduling purposes

Relevant educational background or equivalent work experience