Technical Business Analyst (Fort Leavenworth)

Technical Business Analyst Support

We are seeking a Technical Business Analyst support to the G6 CAC Online Web Services (OWS) contract to deliver enterprise-wide OWS operations, maintenance, training, library development, and business process development in support of a disperse CONUS wide three-star command. Support to this contract includes Army data libraries and server services, SharePoint Online and web services on all enclaves to include development of custom enterprise SharePoint .Net applications, Power Platform development, Office applications, Adobe forms, Dashboard and report development, application integration, web design, web staging, web maintenance, web collaboration services, and maintenance of public web collaboration services. The successful candidate for this position will work as part of a team that manages, operates, sustains, automates, and provides advanced IT services to ensure CAC OWS is available 24 hours per day, seven days per week except for agreed upon periods of downtime for maintenance or upgrade during non-business hours.

Essential Duties and Responsibilities

• Requirements Collection and Evaluation : Gathering and documenting detailed business requirements from stakeholders, including functional and non-functional requirements.
• Data Collection and Analysis : Analyzing data from various sources to identify trends, patterns, and insights that inform business decisions and workflow enhancements.
• Process Enhancement and Modeling : Mapping out current business processes and identifying inefficiencies, bottlenecks, and redundancies to develop solutions that align with business objectives.
• Stakeholder Management and Communication : In conjunction with the project lead, facilitating communication between business and IT teams to ensure alignment and manage expectations throughout a project.
• Solution Implementation and Testing : Overseeing the implementation of approved process improvements or new systems, including creating test plans and coordinating User Acceptance Testing (UAT).
• Gap Analysis : Comparing current business practices and systems with the desired future state to identify areas for improvement and develop a roadmap for closing the gaps.
• Risk Management : Working with the project lead to identify and mitigate potential risks associated with proposed changes, such as operational disruption or technical feasibility, and creating contingency plans.
• Creating Functional Specifications : Drafting detailed descriptions of system functionality, expected outcomes, and technical requirements to guide developers and IT teams.
• Continuous Improvement : Monitoring implemented solutions, gathering feedback, and identifying areas for further optimization to adapt to changing market conditions and customer needs.
• Change Management Facilitation : Guiding organizations through transitions by addressing resistance to change, fostering understanding, and minimizing disruption.

Essential Skills and Qualifications

Required Qualifications :

Desired Qualifications :

Perks & Benefits

We offer competitive benefits and compensation package including paid time off, paid holidays, medical, dental, vision, long-term disability, voluntary life insurance, legal benefits, identity theft protection, health savings account, education reimbursement, learning and development reimbursement, company-paid basic life insurance, company-paid short-term disability, and a 401(k) plan with a company match.

About nFocus Solutions

nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enable our clients to achieve clear, well-defined results that change the world.