Application & Database Support Analyst

Job Description

The Problem :

City departments rely on software and databases to serve the public. When these systems slow down, break, or lose data, services stall—and citizens are left waiting.

The Mission :

You’ll keep the City’s applications and databases running smoothly. Your expertise ensures staff can access the tools and information they need, when they need it.

What You’ll Do :

Support business applications and city databases

Troubleshoot software errors and optimize performance

Ensure data integrity, backups, and recovery processes

Assist with application rollouts and updates

Provide training and documentation for staff

The Win :

Departments run smoother, staff get answers faster, and citizens experience better city services.