Veterinary Customer Service Representative

Client Care Specialist

Bulger Veterinary Hospital in Lawrence, MA, is currently seeking a full-time Client Care Specialist to join our dedicated team. Compensation : $18 - $22 pending experience & skillset. Schedule : Four 9-hour DAY shifts including one weekend shift per week.

Full-Time Benefits :

• Uniform Allowance
• Paid Time Off
• Medical, Dental, Vision
• 401(k) with employer matching
• Employee Pet Discount
• Short & Long-Term Disability
• Health Savings & Flexible Spending Accounts
• Life Insurance
• Professional Development Assistance
• Employee Referral Program

About Us : At Bulger, we pride ourselves on providing comprehensive care, including General Practice, 24-hour Emergency Services, and Specialty Medicine. As a Client Concierge, you'll play a crucial role in ensuring that every pet owner's experience is exceptional throughout the emergency process.

About the Role :

As a Client Care Specialist, you will play a vital role in welcoming and assisting our guests according to company standards. In a fast-paced multi-doctor / department practice, you'll handle various tasks, including preparing and reviewing electronic medical records, directing appointments, processing payments, answering phones, and providing empathy during end-of-life decisions.

Responsibilities :

Skills and Experience :

Mission : Our mission is to advance the veterinary profession by leading in medicine, education, business, and promoting the human-animal bond. We seek caring, warm, and intelligent individuals who love to serve and excel in their field.

Apply now and be part of a compassionate environment where your skills and passion for animals are valued.