Senior Branch Network Management Trainee (SAFE)
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About this role : Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program.
Our Branch Managers are responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.
In this role you will :
- Coach, develop, and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Mentor and guide talent development of direct reports and assist in hiring talent
This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Required Qualifications :
4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education2+ years of leadership experienceDesired Qualifications :
Management experience including hiring, coaching, and developing direct reportsAbility to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to successAbility to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectivesExercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environmentExperience and knowledge in coaching across customer segments, including affluent, high net worth, and small businessExperience building and maintaining effective relationships with customers, internal partners and within the communityExtensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customersAbility to lead a team to influence, educate, and connect customers to technology and share the value of digital bankingKnowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss preventionAbility to interact with integrity and professionalism with customers and employeesRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruitingJob Expectations :
Ability to work a schedule that may include most SaturdaysAbility to travel in assigned geography up to 50% of the time during the first 6 months, depending on locationThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards.This position is not eligible for Visa sponsorshipBranch Locations :
Century Plaza East - 1816 E. Avenue J, Lancaster, CA 93535East Palmdale - 38003 47th St. East #A, Palmdale, CA 93552Lancaster - 802 W. Lancaster Blvd, Lancaster, CA 93534Palmdale - 1006 E. Palmdale Blvd, Palmdale, CA 93550Palmdale Trade & Commerce - 39838 10th St. West, suite A, Palmdale, CA 93551Quartz Hill Town Center - 4033 W. Avenue L, Quartz Hill, CA 93536Pay Range : $37.50 - $67.31
Benefits : Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below.
Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementWe Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements :
Third-Party recordings are prohibited unless authorized by Wells Fargo.Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number : R-494584