Job Description
Job Description
Description : ABOUT CHETOLA RESORT
For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility. The resort blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service.
THE ROLE
Chetola Resort is seeking friendly, attentive, and knowledgeable AM and PM Servers to join our Food & Beverage team. We are hiring for both morning shifts (7 : 00 AM – 3 : 00 PM) and evening shifts (4 : 00 PM – 10 : 00 PM) . As a Server, you will create a warm, welcoming dining experience for guests by providing exceptional service in a timely and professional manner. Ideal candidates are team-oriented, have a passion for hospitality, and thrive in a fast-paced environment.
WHAT YOU’LL DO
- Greet guests promptly and courteously, presenting menus and answering questions about menu items and specials.
- Accurately take food and beverage orders and enter them into the POS system.
- Serve food and beverages efficiently while ensuring guest satisfaction throughout the dining experience.
- Monitor tables and anticipate guest needs, providing refills, clearing used dishes, and addressing any concerns with professionalism.
- Collaborate with kitchen and bar staff to ensure accurate and timely delivery of orders.
- Process guest payments accurately and efficiently.
- Maintain cleanliness and organization of workstations, dining areas, and side stations.
- Follow all food safety and sanitation guidelines.
- Uphold the Chetola Resort service standards and contribute to a positive team atmosphere.
Requirements : ABOUT YOU
Energetic and team-oriented, with a positive and proactive attitudeEnjoy working in a fast-paced environment with varied responsibilitiesStrong attention to detail and a customer-first mindsetAble to anticipate needs and respond quickly to guest requestsTake pride in providing warm, attentive service that creates memorable dining experiencesComfortable communicating with guests and colleagues in a professional, friendly mannerReliable, punctual, and eager to contribute to a collaborative teamOpen to working morning (7 : 00 AM – 3 : 00 PM) or evening (4 : 00 PM – 10 : 00 PM), including weekendsREQUIREMENTS
Prior experience as a server in a full-service restaurant or resort setting is preferred, but not requiredStrong communication skills and a guest-first mindsetAbility to multitask and stay composed under pressureAvailability to work either AM or PM shifts, including weekends and holidaysMust be at least 18 years old (to serve alcoholic beverages)Ability to stand and walk for long periods and lift up to 25 lbsFamiliarity with POS systems and basic food safety standards is a plusWHY CHETOLA
One of the largest private employers in the county with a dynamic work setting and strong potential for career growthJoin a dedicated and growing team shaping the next era of a beloved mountain resortContribute meaningfully to a culture rooted in connection, craftsmanship, and careCompetitive pay and on-property perksChetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.