Talent.com
Customer Service Representative
Customer Service RepresentativeEmerald Edge Promotions Inc. • Charlotte, NC, US
serp_jobs.error_messages.no_longer_accepting
Customer Service Representative

Customer Service Representative

Emerald Edge Promotions Inc. • Charlotte, NC, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

At Emerald Edge , we're hiring a Customer Service Representative in Charlotte to ensure a smooth onboarding experience for AT&T Fiber customers. The Customer Service Representative is the welcoming first point of contact, guiding customers through service selection and ensuring every interaction reinforces satisfaction with AT&T Fiber.

Who We Are

We are Emerald Edge. We specialize in marketing solutions that deliver real customer impact. Our partnership with AT&T is built on a single goal : to connect communities to the unparalleled reliability of high-speed fiber internet, powering progress one campaign at a time.

What Will I Be Doing as a Customer Service Representative?

Support AT&T Fiber outreach campaigns by introducing service options across commercial zones using structured engagement protocols.

Assist customers with service selection, onboarding documentation, and activation workflows to ensure timely and accurate delivery.

Respond to service inquiries with professionalism and clarity, resolving issues and escalating gaps through AT&T’s internal support systems.

Maintain CRM accuracy by logging customer interactions, service status, and pipeline movement to support campaign tracking and performance visibility.

Coordinate with internal teams to align provisioning readiness and delivery benchmarks with AT&T Fiber standards.

Monitor territory performance and share actionable insights to refine outreach strategy, improve customer satisfaction, and support retention goals.

serp_jobs.job_alerts.create_a_job

Customer Service Representative • Charlotte, NC, US

Job_description.internal_linking.related_jobs
Tennessee Healthcare Customer Service Representative

Tennessee Healthcare Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Healthcare Customer Service Representative working remotely.Key Responsibilities Recommend upgrades to health plans based on product and brand knowledge Conduct resear...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Bank Customer Service Representative

Bank Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Bank Call Center Representative for evening shifts.Key Responsibilities : Respond promptly to customer calls and online inquiries Investigate and resolve account-relate...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Representative, Customer Service (CLT-FT)

Representative, Customer Service (CLT-FT)

Modern Aviation • Charlotte, NC, United States
serp_jobs.job_card.full_time
Customer Service Representative.Modern Aviation (the "Company") is a private equity backed; platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector.The Company ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Temporary Healthcare Customer Service Representative

Temporary Healthcare Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Temp Call Center Representative.Key Responsibilities Make high-volume outbound calls to CareSource members to complete Health Needs Assessments (HNAs) Document all res...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Outbound Customer Service Representative

Outbound Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for an Outbound Customer Service Representative.Key Responsibilities Initiate conversations with clients to provide ongoing solutions Provide information and guidance on pro...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Inbound Phone Banker / Customer Service Representative

Inbound Phone Banker / Customer Service Representative

VXI Global Solutions • Weddington, NC, US
serp_jobs.job_card.full_time
It's fun to work in a company where people truly BELIEVE in what they are doing!.We're committed to bringing passion and customer focus to the business. VXI is looking for highly motivated a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Healthcare Customer Service Representative

Healthcare Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Healthcare Customer Service Representative.Key Responsibilities Make outbound calls to patients and customers to schedule appointments and conduct surveys Assist patie...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative

Customer Service Representative

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Representative.Key Responsibilities Make outbound calls to care providers and handle minimal inbound calls Ask questions and document information to i...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Branch Customer Service & Sales Representative - Charlotte, NC (South End)

Branch Customer Service & Sales Representative - Charlotte, NC (South End)

The Auto Club Group • Matthews, NC, United States
serp_jobs.job_card.full_time
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Why Choose a Career with the AAA The Auto Club Group (ACG). Established brand that has been ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Representative @ Charlotte, NC

Customer Service Representative @ Charlotte, NC

Staffing • Charlotte, NC, US
serp_jobs.job_card.full_time
Customer Service Representative.Required : 2+ years of experience interacting with people or customers demonstrated through work, military, or education. Desired Qualifications : A BS / BA degree or hig...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative (Onsite - EN / ESP Bilingual Preferred)

Customer Service Representative (Onsite - EN / ESP Bilingual Preferred)

Sunbelt Rentals • Fort Mill, SC, United States
serp_jobs.job_card.full_time
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
2703209 Customer Service Representative

2703209 Customer Service Representative

Circle K • Charlotte, NC, US
serp_jobs.job_card.full_time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
2703270 Customer Service Representative

2703270 Customer Service Representative

Circle K • Cornelius, NC, US
serp_jobs.job_card.full_time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Customer Service Representative -Charlotte, NC (Steele Creek)

Licensed Customer Service Representative -Charlotte, NC (Steele Creek)

The Auto Club Group • Charlotte, NC, United States
serp_jobs.job_card.full_time
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Licensed Customer Service Representative -Charlotte, NC (Ballantyne)

Licensed Customer Service Representative -Charlotte, NC (Ballantyne)

The Auto Club Group • Charlotte, NC, United States
serp_jobs.job_card.full_time
It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Medical Equipment Customer Service Representative

Medical Equipment Customer Service Representative

Rotech Healthcare Inc. • Conover, NC, United States
serp_jobs.job_card.full_time
We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative II

Customer Service Representative II

VirtualVocations • Charlotte, North Carolina, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities Responds to and resolves customer / sales requests including returns, pricing credits, and defe...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Financial Services

Customer Service Representative - Financial Services

TTEC • Concord, NC, US
serp_jobs.job_card.full_time
Your potential has a place here with TTEC's award-winning employment experience.Customer Service Representative - Financial Services. You'll provide white glove support to customers of an asset and ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
2723947 Customer Service representative

2723947 Customer Service representative

Circle K • Cornelius, NC, US
serp_jobs.job_card.full_time
Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Overnight Shift

Customer Service Representative - Overnight Shift

TTEC • Concord, NC, US
serp_jobs.job_card.full_time
Your potential has a place here with TTEC's award-winning employment experience.Customer Service Representative working an overnight shift on site in Concord, NC. Our purpose, team, and company cult...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted